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Technical Project Manager, Business Applications
Net at Work. Lead end-to-end project management for operational, business application, integration, reporting, automation, and Microsoft Dynamics initiatives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management for business applications, including Microsoft Dynamics, ERP, and CRM systems. Proficient in coordinating cross-functional teams, managing project risks, and ensuring successful project delivery through effective communication and stakeholder engagement.
Highest-signal resume keywords
Project ManagementMicrosoft Dynamics CRMERP ImplementationStakeholder ManagementRisk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningData MigrationIntegration TestingBusiness Process ImprovementRequirements GatheringConfiguration ManagementWorkflow AutomationReporting AccuracyChange ManagementDefect Resolution
Soft Skills
Organizational SkillsCommunication SkillsDocumentation SkillsFacilitation SkillsPrioritization Skills
Tools & Technologies
Microsoft ProjectJiraAzure DevOpsSmartsheetMonday.comAsanaPower BIPower PlatformDataverseMiddleware
Certifications & Qualifications
PMPCAPMPMI-ACPScrum MasterLeanSix Sigma
Industry Keywords
Business TransformationConsultingManaged ServicesProfessional ServicesTechnology Implementation
Tech Stack
Tools & technologiesAzureERPPMP
About the role
Key responsibilities & impact- Lead end-to-end project management for operational, business application, integration, reporting, automation, and Microsoft Dynamics initiatives
- Develop and maintain project plans, timelines, milestones, budgets, resource plans, risk registers, issue logs, dependency trackers, and status reports
- Manage multiple concurrent projects aligned with business priorities and success criteria
- Coordinate work across business stakeholders, application owners, technical teams, consultants, vendors, and leadership
- Facilitate meetings, document decisions, track action items, and ensure accountability for deliverables
- Identify and manage risks, issues, dependencies, scope changes, configuration impacts, integration constraints, and decision points
- Manage projects involving Microsoft Dynamics CRM, Sales, PSA, Intacct ERP, help desk platforms, finance systems, reporting tools, automation platforms, and integrations
- Coordinate requirements gathering, current-state and future-state process discussions, UAT, defect resolution, deployment readiness, training, and post-go-live support
- Plan for data migration, data validation, integration testing, security, user adoption, reporting impacts, and process alignment
- Identify gaps between business processes and system capabilities and define practical solutions with stakeholders
- Improve operational processes, workflows, documentation, reporting, automation, governance, and delivery practices
- Measure project outcomes including efficiency gains, adoption, process improvement, data quality, reporting accuracy, and scalability
- Serve as the central coordination point and communicate status, risks, decisions, dependencies, recommendations, and outcomes
- Prepare executive-ready updates and translate technical information into business-friendly communication
- Drive adoption by clarifying process changes, system impacts, testing expectations, training needs, and stakeholder responsibilities
Requirements
What you’ll need- Bachelor's degree in Business, Operations, Information Systems, Project Management, Computer Science, or a related field; equivalent experience will be considered
- 5+ years of project management experience in technology, business applications, systems implementation, operations, consulting, professional services, or business transformation environments
- Experience managing business application, ERP, CRM, PSA, reporting, automation, integration, or Microsoft Dynamics-related projects
- Hands-on familiarity with business application configuration, workflows, integrations, data migration, testing, deployment, and release management
- Experience leading cross-functional projects involving multiple stakeholders, business functions, technical teams, application owners, vendors, and/or external consultants
- Strong understanding of scope, schedule, budget, risk, issue, dependency, resource, and change management
- Ability to facilitate requirements discussions, coordinate UAT, manage defect resolution, support deployment readiness, and oversee post-go-live stabilization
- Ability to understand and discuss system configuration, data flows, integrations, APIs, reporting impacts, security considerations, and business process dependencies
- Excellent organizational, communication, documentation, and stakeholder management skills
- Ability to translate between business needs and technical execution plans
- Proficiency with Microsoft Project, Smartsheet, Jira, Azure DevOps, Monday.com, Asana, or similar platforms
- Ability to work independently, prioritize effectively, and drive projects to successful completion in a fast-paced environment
- Customer approval may be required for access to customer information, systems, and/or premises
- Preferred: Microsoft Dynamics 365, Sage Intacct, ERP, finance, help desk, PSA, CRM, reporting, workflow automation, Power Platform, Power BI, Dataverse, Azure integrations, APIs, middleware, data warehouses, data governance, security, access controls, and related ecosystems
- Preferred certifications include PMP, CAPM, PMI-ACP, Scrum Master, Lean, Six Sigma, or similar
- Experience within technology, consulting, managed services, or professional services organizations preferred
Benefits
Comp & perks- Bonus eligibility in accordance with the Company's plan
- Medical, Dental, and Vision
- Accident, Critical Illness, and Hospital Indemnity
- Employee Assistance Program (EAP)
- Life and AD&D Insurance
- Short- and Long-Term Disability Insurance
- Flexible Spending Accounts
- Transportation and Parking Accounts
- Health Savings Accounts with company contribution
- Retirement Planning (401k with matching contribution)
- Legal Benefits
- Identity Theft Protection
- Pet Insurance
- Wellness Program Offerings
- Paid Time Off, accrued per pay period based on years of service starting at 15 days annually
- 8 Paid Holidays per year, including 1 floating holiday