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Net Health

Manager, Deal Desk Management

Net Health

. Hold end-to-end accountability for Deal Desk performance across Quote Building, Legal, Client Action, and Cancellations .

Posted 10/27/2026full-timeRemote • Pennsylvania • United StatesMid-LevelSenior💰 $96,000 - $120,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Deal Desk operations, including quote-to-cash lifecycle management, performance metrics, and strategic decision-making. Proficient in leveraging data insights for operational improvements and team leadership within the Healthcare SaaS industry.

Highest-signal resume keywords
Deal Desk ManagementSalesforce CPQ ProficiencyData Improvement InitiativesPerformance ManagementHealthcare SaaS Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Quote-To-Cash LifecycleRevenue OperationsContract AdministrationData InterpretationPerformance ReportingOperational Health MetricsAdvanced Excel FunctionalityMicrosoft 365 ApplicationsNetSuite ProficiencyConga CLM/Sign Familiarity
Soft Skills
Excellent Communication SkillsStrong Management JudgmentTime ManagementPrioritization CapabilitiesTeam Coordination
Tools & Technologies
Salesforce CPQNetSuiteStreamlitTableauSnowflake
Certifications & Qualifications
Salesforce Administrator Certification
Industry Keywords
Deal DeskRevenue OperationsSales OperationsHealthcare SaaSMulti-Business Unit Complexity

Tech Stack

Tools & technologies
ERPSnowflakeTableau

About the role

Key responsibilities & impact
  • Hold end-to-end accountability for Deal Desk performance across Quote Building, Legal, Client Action, and Cancellations
  • Own SLA adherence, quality standards, throughput, operational health metrics, and corrective action
  • Manage hiring, performance, compensation discussions, career development, promotion criteria, and capacity planning
  • Maintain KPI frameworks, performance reporting, and operational reviews for leadership
  • Translate operational data into actionable insights and strategic recommendations
  • Set Deal Desk strategic direction, team structure, and operational policy
  • Represent Deal Desk in Center of Excellence forums, executive reviews, and major cross-functional initiatives
  • Steward the Enterprise Business Systems partnership, including roadmap input, enhancement prioritization, integration strategy, and change management
  • Direct Deal Desk contributions to acquisitions, business unit changes, system migrations, revenue model evolution, and go-to-market planning
  • Advance process, system, and data improvement initiatives
  • Maintain documentation, policy direction, and decision frameworks
  • Partner with Center of Excellence leadership on strategic decisions and organizational evolution

Requirements

What you’ll need
  • Bachelor's degree in Business, Finance, Operations, or related field preferred
  • 6+ years of professional experience in Deal Desk, Revenue Operations, Sales Operations, Order Management, Contract Administration, or directly comparable functions
  • 1+ years of supervisory experience
  • Proficiency across multiple Deal Desk functional areas and the full quote-to-cash lifecycle
  • Strong management judgment and operational vision
  • Direct people management experience, including performance management, career development, hiring decisions, and team coordination
  • Excellent communication skills
  • Strong analytical and data interpretation capabilities
  • Process, system, and data improvement experience
  • Excellent time management and prioritization capabilities
  • Healthcare SaaS industry experience strongly preferred
  • Multi-product/multi-business unit complexity exposure required
  • Advanced proficiency in Salesforce CPQ or equivalent CRM; Salesforce Administrator certification or equivalent preferred
  • Working to advanced proficiency in NetSuite or equivalent ERP
  • Advanced Excel functionality and Microsoft 365 applications
  • Working proficiency with Conga CLM/Sign or equivalent contract lifecycle management tools
  • Familiarity with reporting and analytics tools such as Streamlit, Tableau, or Snowflake

Benefits

Comp & perks
  • Work-from-anywhere environment
  • Unlimited PTO
  • Comprehensive benefits package
  • Employee resource groups
  • Casual dress code
  • Prioritized employee wellness
  • Diversity and inclusion initiatives
  • A Voice program
  • New hire support
  • Career development
  • Educational assistance
  • Employee referral bonus
  • Progressive parental leave