Manager, Intranet Solutions

NetApp

. Lead and define intranet strategy and governance across the enterprise .

Posted 9/24/2026full-timeMorrisville • North Carolina • United StatesSeniorLead💰 $147,000 - $174,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing SharePoint-based solutions and intranet strategy, with a strong focus on stakeholder communication, project management, and AI integration. Proven ability to lead teams, track metrics, and enhance user engagement through effective training and support.

Highest-signal resume keywords

Microsoft SharePoint ManagementEmail Analytics SolutionsAI LiteracyEmployee ManagementProject Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

HTML KnowledgeSharePoint Web PartsSharePoint PermissionsSharePoint WorkflowsPoliteMail AnalyticsMicrosoft Office 365Technical TroubleshootingCustomer Satisfaction MetricsStakeholder EngagementContent Discovery

Soft Skills

Excellent Communication SkillsDetail-OrientedCustomer-Focused AttitudeAbility to Manage PrioritiesWillingness to Learn

Tools & Technologies

SharePointPoliteMailMicrosoft TeamsMicrosoft Office 365ZoomEmail

Industry Keywords

Intranet StrategyGovernanceStakeholder TrainingProject TrackingRemote Team Collaboration

About the role

Key responsibilities & impact

Lead and define intranet strategy and governance across the enterprise
Manage solutions for internal SharePoint-based websites
Communicate technical information to 500+ stakeholders
Oversee the PoliteMail email analytics program
Manage employees and contractors, including goals, priorities, contracts, and budgets
Lead team priorities, metrics, and goals; communicate weekly and quarterly wins
Develop and track SharePoint usage, engagement, and customer satisfaction metrics
Oversee processes, templates, and tools for tracking requests, sites, and stakeholders
Support approximately 35% of key stakeholder intranet projects and relationships
Create specifications, troubleshoot issues, manage timelines, edit sites, propose layouts, track and test changes, engage with IT, and communicate progress and meeting decisions
Investigate new website tools, technologies, and email metrics solutions
Partner with stakeholders to explore and responsibly apply AI capabilities across the intranet platform
Oversee stakeholder training through classes, support materials, and monthly communications
Assist stakeholders with issues and provide in-depth technical information on SharePoint and other tools
Understand and troubleshoot permissions as required

Requirements

What you’ll need

Excellent communications skills (oral and written)
Detail-oriented and methodical
Ability to manage schedules, priorities and deadlines for multiple projects
AI literacy, including the ability to evaluate and responsibly use AI tools to improve content discovery, stakeholder support, and the employee experience
Knowledge of HTML and/or other web-based technologies
Knowledge of Microsoft SharePoint & Teams
Knowledge of Microsoft Office 365 products
8+ years of industry experience
3+ years employee management experience
3+ years knowledge of email analytics solutions; PoliteMail is a plus
3+ years in-depth, technical knowledge of SharePoint web parts, lists, permissions, and workflows
2+ years of training experience
Customer-focused attitude
Ability to research technical questions
Ability to troubleshoot coding and application issues
Willingness to learn and openness to taking on new roles and responsibilities
Ability to work with remote teams via phone, Zoom, email, and IM

Benefits

Comp & perks

Health Insurance
Life Insurance
Retirement or Pension Plans
Paid Time Off
Various Leave options
Performance-Based Incentives
Employee stock purchase plan
Restricted stocks (RSU’s)
Comprehensive benefits package