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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading technical presales teams, driving customer engagement, and developing solutions in enterprise storage and data infrastructure. Proven ability to build relationships with stakeholders and partners while managing complex sales cycles and technical discovery processes.
Highest-signal resume keywords
People Management ExperienceTechnical Presales ExpertiseEnterprise Storage Architecture KnowledgeCustomer Engagement SkillsLeadership in Overlay Organizations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enterprise Storage ArchitecturesData ManagementTechnical DiscoverySolution DesignS3 Object StorageStorageGRIDHealthcare InfrastructureEHR/Epic EnvironmentsMedical ImagingPACS
Soft Skills
Clear CommunicationAccountabilityEmployee DevelopmentTrust BuildingOperational Discipline
Tools & Technologies
NetApp SolutionsCRM SystemsEngagement Metrics DashboardsTechnical WorkshopsWebinars
Industry Keywords
Customer-Facing RoleSales CyclesIndependent Software VendorsSystems IntegratorsBusiness Impact Evaluation
About the role
Key responsibilities & impact- Lead, coach, and develop experienced Solutions Architects
- Set priorities and allocate specialist resources across North America
- Partner with Client Executives, Solutions Engineers, and sales leaders on specialist engagement
- Guide technical discovery, solution architecture, sizing, configuration, technical validation, and customer presentations
- Drive product bookings and performance against assigned business goals
- Review pipeline, engagement, and business results to identify gaps and focus resources
- Expand engagement through account planning, technical workshops, webinars, and field enablement
- Support new customer acquisition and expansion by connecting specialist expertise with account strategies
- Build relationships with independent software vendors, systems integrators, technology partners, and internal partner teams
- Support joint solution development, technical alignment, and customer engagement
- Partner with product management, engineering, and internal stakeholders to resolve challenges and share feedback
- Maintain accurate CRM records, dashboards, and engagement metrics
- Report on opportunity influence, bookings, enablement, partner engagement, and customer outcomes
- Build team confidence and morale through communication, recognition, and coaching
- Help employees navigate organizational change and operational responsibilities
- Travel across North America for customer meetings, partner engagements, field enablement, and strategic sales opportunities
Requirements
What you’ll need- 5+ years of people management experience leading technical presales specialists, Solutions Architects, or a comparable specialist Solutions Engineering organization
- Prior/recent experience in a customer-facing technical presales role within enterprise storage, data infrastructure, or a closely adjacent technology environment
- Direct involvement in complex customer engagements and sales cycles
- Strong technical foundation in enterprise storage architectures, data management, and infrastructure supporting business-critical applications
- Relevant expertise in one or more of: S3 object storage and StorageGRID or comparable platforms; healthcare infrastructure and EHR/Epic environments; medical imaging and PACS; video surveillance; or enterprise block storage and E-Series
- Ability to lead an overlay organization through influence and collaboration
- Track record advancing opportunities through technical discovery, solution design, validation, and customer-value communication
- Ability to establish credibility with technical practitioners, customer executives, sales leaders, and partners
- Experience working with technology partners, independent software vendors, or systems integrators
- Strong business judgment and operational discipline, including resource prioritization, pipeline and performance evaluation, and communicating business impact
- Leadership approach grounded in trust, clear communication, accountability, and employee development
- Experience with NetApp solutions or comparable enterprise storage and infrastructure technologies preferred
- Willingness to travel across North America
Benefits
Comp & perks- Health Insurance
- Life Insurance
- Retirement or Pension Plans
- Paid Time Off
- Various Leave options
- Employee stock purchase plan
- Restricted stocks (RSUs)
- Comprehensive benefits package