Site Reliability Engineer

NetApp

. Provide expert operational support to cloud-hosted nodes running on AWS, Azure, and GCP .

Posted 10/15/2026full-timeBangalore • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operational support for cloud-hosted environments, particularly on AWS, Azure, and GCP, with strong programming skills in Python and bash scripting. Proven ability to diagnose complex technical issues and maintain high standards of customer communication while optimizing system performance.

Highest-signal resume keywords

Cloud Operations SupportLinux Command Line ProficiencyPython ProgrammingApache Kafka ExperienceCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

LinuxPythonBash ScriptingSQLDockerGitApache KafkaOpenSearchCloud ComputingOperating System Internals

Soft Skills

Clear CommunicationMultitaskingTeam CollaborationInitiative

Tools & Technologies

AWSAzureGCPCoreOSUbuntu

Industry Keywords

Open Source TechnologiesProduction Issue HandlingPerformance TuningChange ManagementMaintenance Procedures

Tech Stack

Tools & technologies

ApacheAWSAzureCloudDockerGoogle Cloud PlatformJavaKafkaLinuxOpen SourcePythonSQL

About the role

Key responsibilities & impact

Provide expert operational support to cloud-hosted nodes running on AWS, Azure, and GCP
Use Linux, CoreOS, Ubuntu, Docker, Java, Python, and bash
Respond to customer queries and incidents
Diagnose and solve complex technical issues by liaising with customers’ engineers on Apache Kafka, OpenSearch, and other supported technologies
Maintain a high standard of customer communication
Investigate issues and apply standard change and maintenance procedures
Optimise production-system performance and stability
Undertake complex cluster operations, including migrations, upgrades, and maintenance
Develop and continually improve internal automation tools, applications, documentation, processes, and procedures
Collaborate with Product Management, Development Teams, and Customer Success
Participate in a 24/7 rotating shift roster

Requirements

What you’ll need

At least 3 years work experience
Strong knowledge and experience with Linux and comfort working from the command line; no GUIs
Good fundamental computer science/software engineering skills and knowledge, particularly operating system internals, resource management, and networking
Previous experience working with databases and/or open-source technologies, including standard tasks, production issue handling, and performance tuning, in a support role
Programming skills in Python, bash scripting, and SQL
Source code control using Git
Exceptional ability to communicate clearly and professionally in written and verbal English
Ability to follow required processes and procedures
Demonstrated ability to multitask
Ability to work as part of a team and use initiative
Passion for IT, especially open source
Customer service experience is favourable
Typically requires a minimum of 2 years of related experience

Benefits

Comp & perks

24/7 rotating shift roster participation
Opportunity to work with globally recognised companies and cutting-edge open-source technologies
Collaboration with Product Management, Development Teams, and Customer Success
Professional development through complex cluster operations, automation, applications, documentation, processes, and procedures