FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pre-sales technical support, effectively articulating product value and developing strategies to meet customer needs. Proficient in networking concepts, operating systems, and delivering impactful presentations to drive sales success.
Highest-signal resume keywords
Pre-Sales Engineering ExperienceNetworking and Application BackgroundLinux/Windows Operating Systems KnowledgeCisco Routing and Switching ExpertiseExceptional Verbal and Written Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pre-Sales Technical SupportNetworking ConceptsTCP/IPSNMPVoIPLAN/WAN TopologiesSDN/NFVVirtualizationNetwork Performance ManagementFault/Alert Management
Soft Skills
Exceptional OrganizationTime ManagementMultitaskingSelf-MotivatedPresentation Skills
Tools & Technologies
HP/OVIBM TivoliEMC SMARTSArcSightNGeniusWebExMeeting Place
Certifications & Qualifications
CCNACCNPCCIE
Industry Keywords
RFIRFPMarket TrendsSales StrategyCustomer Relationship Management
Tech Stack
Tools & technologiesCloudLinuxSwitchingTCP/IPVoIP
About the role
Key responsibilities & impact- Assist the Sales team in reaching revenue goals through quality pre-sales technical support and presentations
- Articulate product value to prospective buyers
- Represent NETSCOUT Systems as the product solution specialist
- Ensure the best possible technical solution based on available information
- Report to the Regional Director and, in some cases, the Area Vice President
- Interact and consult significantly with customers throughout the sales cycle
- Work with Account Managers and Regional Directors to develop business and technical strategies
- Investigate prospect needs and develop strategies to win business
- Assist Sales teams with tactical sales decisions
- Identify compelling events and business problems and offer client solutions
- Provide specialized technical support using NETSCOUT best practices and available resources
- Lead technical activities and build relationships across customers’ IT silos
- Document customer infrastructure, understand challenges, and identify potential projects
- Assist Sales teams in achieving financial targets and accurately assessing and forecasting opportunities
- Create and deliver proofs of concept and manage competitive bakeoffs
- Prepare and conduct onsite or remote presentations using WebEx or Meeting Place
- Conduct live or canned product demonstrations
- Lead whiteboard discussions for customers, resellers, and integrators
- Explore system usage scenarios and discover upsell opportunities
- Adapt to situations involving multiple integrators on a common customer network
- Travel 40–50% within the assigned territory and region
- Differentiate NETSCOUT products from competitors
- Research market trends and present solution applications in emerging areas
- Contribute to sales strategy from a solution requirements perspective
- Develop relationships in key accounts and contribute to overall account relationships
- Suggest new product direction to the EBO/SBO
Requirements
What you’ll need- Bachelor’s Degree in Computer Science or Software Engineering or equivalent
- Minimum 10 years’ experience in IT and/or 7 years as a pre-sales engineer, Network Engineer, Application Engineer or in a pre-sales technical support role
- Experience working with customers to understand technical challenges and requirements and effectively propose desired solutions
- Proven pre-sales record of success and achievement for themselves and their team
- Strong Networking and Application background
- Working knowledge of Linux/Windows operating systems
- Cultural familiarity with and experience in doing business within the Region
- Cisco routing, switching, gateways and applications
- TCP/IP, SNMP, Netflow, VoIP
- Various topologies, LAN, WAN (MPLS, Frame, ATM)
- Trend analysis concepts
- Security concepts
- Network infrastructure concepts
- Network General (Sniffer) knowledge
- Network performance management
- Fault/Alert management concepts
- Operating systems (Linux, NT)
- SDN/NFV
- Virtualization
- Public/Private Cloud
- Experience responding to or creating RFI or RFPs
- Formal sales training teaching pre-sales techniques
- Exceptional verbal and written communication skills
- Exceptional organization, time management and multitasking skills
- Self-motivated and constantly looking for ways to improve product and process
- MBA preferred
- Formal presentation training preferred
- HP/OV, IBM Tivoli, EMC SMARTS, ArcSight, nGenius product experience, CCNA/CCNP/CCIE certification, and security audit experience are listed as additional advantages or preferred qualifications
Benefits
Comp & perks- Generous vacation package
- Equity
- Matching 401k plan
- Tuition reimbursement
- Attractive medical and dental coverage options
- Domestic partner benefits
- Health and Dependent Care spending accounts and Health Savings Account options
- Life and Disability Benefits
- Volunteer Time Off
- Matching Charitable Gifts
- Professional development opportunities
- Individual, management, and leadership training and development programs
- Reasonable accommodations for candidates with disabilities
