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NETSCOUT

Sales Engineer

NETSCOUT

. Assist the Sales team in reaching revenue goals through quality pre-sales technical support and presentations .

Posted 11/9/2026full-timeRemote • MexicoSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in pre-sales technical support and solution presentation, with a strong background in Networking and Applications. Proven ability to develop strategies, build customer relationships, and achieve financial targets through effective sales processes.

Highest-signal resume keywords
Pre-Sales Engineering ExperienceNetworking and Application BackgroundCisco Routing and SwitchingTCP/IP and SNMP KnowledgeCCNA or CCNP Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Pre-Sales Technical SupportNetworking ConceptsApplication EngineeringLinux/Windows Operating SystemsNetwork Performance ManagementSDN/NFVVirtualizationPublic/Private CloudFault/Alert ManagementTrend Analysis
Soft Skills
Relationship BuildingStrategic ThinkingEffective CommunicationProblem SolvingAdaptability
Tools & Technologies
NGenius ProductHP/OVIBM TivoliEMC SMARTSArcSightWebExMeeting Place
Certifications & Qualifications
CCNACCNPCCIE
Industry Keywords
Sales EngineeringRFI/RFP ResponseNetwork InfrastructureSecurity AuditsLAN/WAN Topologies

Tech Stack

Tools & technologies
CloudLinuxSwitchingTCP/IPVoIP

About the role

Key responsibilities & impact
  • Assist the Sales team in reaching revenue goals through quality pre-sales technical support and presentations
  • Articulate NETSCOUT solution value to prospective buyers
  • Represent NETSCOUT Systems as the product solution specialist
  • Develop business and technical strategies with Account Managers and the Regional Director
  • Investigate prospect needs and assist in developing strategies to win business
  • Assist Sales Teams with tactical sales decisions
  • Identify compelling events or business problems and offer client solutions
  • Provide specialized technical support using NETSCOUT best-practice techniques and available Sales Engineering resources
  • Lead technical activities and build relationships across customers’ IT silos
  • Document customer infrastructure, understand challenges, and identify potential projects
  • Support financial targets through the sales process and assist with opportunity assessment and forecasting
  • Create and deliver proofs of concept and manage competitive bakeoffs
  • Prepare and conduct onsite or remote presentations using WebEx or Meeting Place
  • Perform canned or live product demonstrations
  • Lead whiteboard discussions for customers, resellers, and integrators
  • Explore system-use scenarios and discover upsell opportunities
  • Adapt to situations involving multiple integrators on a common customer network
  • Travel 40–50% within the assigned territory and region
  • Differentiate NETSCOUT products from competitors
  • Research market trends and present how NETSCOUT solutions address emerging needs
  • Contribute to sales strategy from a solution-requirements standpoint
  • Develop relationships in key accounts and contribute to overall account relationships
  • Suggest new product direction through EBO/SBO contributions

Requirements

What you’ll need
  • Bachelor’s Degree in Computer Science or Software Engineering or equivalent
  • Minimum 10 years’ experience in IT and/or 7 years as a pre-sales engineer, Network Engineer, Application Engineer or in a pre-sales technical support role
  • Experience working with customers to understand technical challenges and requirements and effectively proposing desired solutions
  • Proven pre-sales record of success and achievement for themselves and their team
  • Strong Networking and Application background
  • Working knowledge of Linux/Windows operating systems
  • Cultural familiarity with and experience doing business within the Region
  • Cisco routing, switching, gateways and applications
  • TCP/IP, SNMP, Netflow, VoIP
  • Various topologies, LAN, WAN (MPLS, Frame, ATM)
  • Trend analysis concepts
  • Security concepts
  • Network infrastructure concepts
  • Network General (Sniffer) knowledge
  • Network performance management
  • Fault/Alert management concepts
  • Operating systems (Linux, NT)
  • SDN/NFV
  • Virtualization
  • Public/Private Cloud
  • Experience responding to or creating RFI or RFPs
  • Must have attended formal sales training teaching pre-sales techniques
  • CCNA, CCNP, CCIE certifications are a plus
  • HP/OV, IBM Tivoli, EMC SMARTS, ArcSight experience is a plus
  • nGenius product experience is an advantage
  • Experience participating in security audits is a plus

Benefits

Comp & perks
  • Professional development opportunities
  • Individual, management, and leadership training and development programs
  • Reasonable accommodations for candidates with disabilities