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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in CRM management, particularly with Close, and excels in sales support tasks including quote preparation, upselling opportunities, and sales reporting. Possesses strong organizational skills and a proactive approach to managing sales activities and customer interactions.
Highest-signal resume keywords
CRM ManagementSales Support ExperienceQuote PreparationNative-Level GermanProficient in Google Workspace
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM ManagementSales ReportingQuote PreparationUpselling ProposalsData Maintenance
Soft Skills
Detail-OrientedProactiveReliableDiscreetProfessional
Tools & Technologies
CloseGoogle WorkspaceMS OfficeClickUpAI Tools
Industry Keywords
Sales ActivitiesPayment RemindersCustomer Data HandlingSales ManagementDACH Region
About the role
Key responsibilities & impact- Review daily sales activities in the CRM, identify irregularities, and report them to Sales Management
- Monitor outstanding invoices and incoming payments
- Send payment reminders and coordinate with Accounting when necessary
- Prepare and send quotes using templates
- Update quote statuses in the CRM and follow up consistently
- Identify upselling opportunities among existing customers
- Prepare upsell proposals and provide them to the sales team in a timely manner
- Create follow-up tasks for upsell opportunities
- Maintain leads and deals in the CRM and ensure accurate pipeline stages
- Schedule follow-up tasks and proactively follow up on no-shows and open leads
- Coordinate sales calls and manage the calendars of the executive team and Sales Management
- Send reminders for upcoming appointments
- Prepare daily and weekly sales reports and KPIs
- Handle data maintenance, templates, occasional research, and other administrative sales support tasks
Requirements
What you’ll need- Experience as a Virtual Assistant, in inside sales, or in Sales Support
- Highly structured, reliable, and detail-oriented approach to work
- Independent and proactive working style
- Proficient in using a CRM, ideally Close
- Proficient in Google Workspace or MS Office
- Experience with tools such as ClickUp
- Native-level German, both written and spoken
- English skills are an advantage
- Affinity for AI and confident, everyday use of AI tools
- Discreet and professional handling of sensitive customer and payment data
- Availability for approximately 3 hours per day, Monday to Friday, around 15 hours per week
- Willingness to work within fixed daily time windows that overlap with core working hours in the DACH region and Dubai
Benefits
Comp & perks- Proven processes, clear templates, and well-structured tools backed by 25 years of market experience
- Access to premium AI tools
- A team and knowledge base enabling smarter, faster, and more precise AI-first work
- Free access to exclusive Shopify expertise
- Direct, specific, and open feedback on an equal footing
- Genuine responsibility and visible, measurable impact
- Fixed time windows and reliable collaboration
- On-time payment
- Long-term collaboration
- Remote opportunity with a leading Shopify Plus agency in the German-speaking market
- TÜV-certified company
