Product Manager, Operations

Neura Health

. Own and prioritize a single product roadmap across patient-facing, provider-facing, partner-facing, and internal operations products .

Posted 10/26/2026full-timeRemote • United StatesMid-LevelSenior💰 $130,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management with a focus on user-centered design, measurable outcomes, and AI-powered features. Proven ability to lead cross-functional teams, analyze customer satisfaction data, and improve operational workflows in healthtech or regulated environments.

Highest-signal resume keywords

Product Management ExperienceUser-Centered PRDsAI-Powered FeaturesHealthtech ExperienceCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Requirements DocumentsUser StoriesAcceptance CriteriaSuccess MetricsVendor EvaluationWorkflow EfficiencyAI-Assisted DocumentationData AnalysisFeature ShippingProject Management

Soft Skills

Excellent Written CommunicationTraining and Supervising TeamsBias to ActionLow Ego

Tools & Technologies

LinearJiraNotionCRM

Industry Keywords

HealthtechClinical OperationsCustomer SatisfactionNPSCSAT

About the role

Key responsibilities & impact

Own and prioritize a single product roadmap across patient-facing, provider-facing, partner-facing, and internal operations products
Write product requirements documents with problem statements, user stories, acceptance criteria, success metrics, decisions, edge cases, and tradeoffs
Build Neura’s product management system, including tools, processes, cadences, backlog grooming, sprint reviews, and async updates
Lead build-versus-buy evaluations, vendor discussions, integration testing, and recommendations
Ship products that improve visit retention and follow-up rates, including booking, nudges, scheduling, and care-plan experiences
Improve provider workflow efficiency through note templates, handoffs, order management, and AI-assisted documentation
Train support teams on product updates, including knowledge checks and feedback sessions
Analyze NPS, CSAT, Google Reviews, and other satisfaction data to create product insights
Lead AI and automation initiatives across workflow automation, clinical documentation, referral routing, and patient communication
Partner with engineering and operations to translate business needs into products and improve operational workflows
Build a scheduling system, AI-assisted clinical documentation, orders and referrals automation, analytics foundation, and onboarding improvements in year one

Requirements

What you’ll need

4+ years of product management experience
At least 2 years at a high-growth startup owning product and process end-to-end
Portfolio of detailed, clear, user-centered PRDs tied to measurable outcomes
Experience shipping features that measurably changed user behavior, ideally engagement, retention, or workflow efficiency
Hands-on experience with Linear, Jira, Notion, or equivalent; experience setting up a project management system
Strong build-versus-buy judgment and vendor evaluation experience
Experience in healthtech, clinical operations, or a similarly regulated, high-stakes domain is a strong plus
Ability to mine NPS, CSAT, Google Reviews, and similar customer satisfaction data into actionable insights
Genuine enthusiasm for AI in product; experience shipping AI-powered features or automations or deep knowledge of evaluating AI tools
Excellent written communication and documentation skills
Experience training and/or supervising frontline support teams; ability to build launch training, run knowledge checks, identify improvements, and use a CRM
Strong cross-functional collaboration
Bias to action and low ego

Benefits

Comp & perks

Annual salary plus equity
Benefits (details linked in the posting)