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Functional Lead, AI & Agentforce Delivery
NeuraFlash. Manage overall delivery of Agentforce and AI implementation projects leveraging NeuraFlash products and solution accelerators .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing AI implementation projects on Salesforce or AWS platforms, with a strong focus on client relationships, project financials, and operational delivery. Proven ability to lead project teams, define use cases, and ensure successful project outcomes.
Highest-signal resume keywords
AI Implementation LeadershipSalesforce Administration CertificationProject Management ExperienceSOW and Change Order ManagementClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project Delivery ManagementEstimation and SizingBusiness Solution ImplementationScope ManagementUse Case Definition
Soft Skills
Outstanding Communication SkillsTeam LeadershipStakeholder Engagement
Tools & Technologies
SalesforceAWSNeuraFlash Products
Certifications & Qualifications
Salesforce Admin CertificationSales Cloud Consultant CertificationService Cloud Consultant Certification
Industry Keywords
Professional ServicesConsulting EnvironmentProject FinancialsClient OnboardingOperational Project Management
Tech Stack
Tools & technologiesAWSCloud
About the role
Key responsibilities & impact- Manage overall delivery of Agentforce and AI implementation projects leveraging NeuraFlash products and solution accelerators
- Act as functional lead, overseeing and shaping the overall solution while managing day-to-day work and customer relationships
- Guide customers and project teams in defining use cases and business outcomes
- Transition customers from sales to project delivery by reviewing SOWs and partner-funding POs, defining project roles and responsibilities, and facilitating kickoff and client onboarding
- Plan, monitor, and manage project financials, scope, and schedule
- Serve as the primary day-to-day client contact and manage operational project aspects
- Facilitate or co-lead regular status meetings with project teams, sponsors, and stakeholders
- Manage NeuraFlash project team members delivering the solution
- Read out documented and measured outcomes for live solutions before project closeout
- Stay informed about internal Agentic Division initiatives, products, and solutions to foster innovation and project efficiencies
Requirements
What you’ll need- 5+ years of experience as a delivery leader overseeing AI-related implementation of business solutions on Salesforce or AWS platforms across all phases of project delivery
- Outstanding verbal and written communication skills to audiences of all levels
- Experience working in a professional services/consulting environment
- Experience leading delivery as a project manager or scrum leader
- Experience with estimation/sizing and SOW/Change Order contracting
- Certified Salesforce Admin certification plus Sales Cloud or Service Cloud Consultant certification
- Demonstrated track record of writing SOWs and Change Requests and managing scope
- Bachelor’s Degree in Business, Engineering, Information Technology or Management is preferred
Benefits
Comp & perks- Remote & in-person work options
- Flexible work culture and hours
- Travel opportunities with anticipated travel commitment of up to 25%
- Opportunities to collaborate with executive leadership through town halls and company meetings
- Team celebrations and social events