NeuraFlash

Salesforce Administrator

• Lead a team of delivery professionals designing and building Agentforce and AI-powered client solutions
• Deliver hands-on client project work as an individual contributor
• Own complete project technical solution design, including agentic topics, instructions, actions, automation/code, deployment methods, and supporting data structures
• Explore automated-agent capabilities and develop novel solutions to drive business outcomes
• Manage Experience Architects, Technical Architects, Consultants, Developers, and similar technical delivery roles
• Provide mentorship, career guidance, performance feedback, and corrective action when necessary
• Own forecasting and staffing input for the team with delivery and operations leadership
• Coordinate and lead solution design reviews
• Author and facilitate enablement workshops and office hours
• Participate in skill-based guilds and knowledge sharing
• Support technical hiring through interviews and interview-material updates
• Champion delivery standards and best practices across teams and accounts
• Travel up to 25% for customer projects and company events

Salesforce Manager, AI – Agentforce Delivery

Solutions Engineer

• Lead functional solution design for Salesforce Health Cloud across healthcare engagements
• Act as the functional lead for NeuraFlash’s Health practice
• Run discovery and design sessions with client business and IT stakeholders
• Present design decisions and trade-offs and drive open questions to written closure
• Author and maintain functional designs, data model mappings, object and field designs, process flows, user stories, acceptance criteria and design sign-off artifacts
• Design for regulated environments, including PHI handling, HIPAA, BAAs, Salesforce Shield, encryption, consent and minimum-necessary access
• Shape end-to-end architecture with technical leads across Data 360, Agentforce, Service Cloud Voice, Field Service, Revenue Cloud/ARM and MuleSoft
• Design integration patterns for EHRs, core administration, billing and other systems of record
• Translate functional designs for technical architects, developers and specialist teams
• Review configuration against specifications and support UAT and deployment gates
• Define client and NeuraFlash responsibilities for data access, subject-matter expertise, environment access and compliance approvals
• Build Health practice reference architectures, reusable patterns, scoping calculators and SOW templates
• Support pre-sales through discovery calls, solution shaping, demos and estimates
• Coach and mentor functional and technical team members
• Stay current on Salesforce Health Cloud, Life Sciences Cloud and Industries releases

Health Cloud Solution Architect

Salesforce Developer

• Lead business process discovery sessions to define scalable, enterprise-grade Salesforce solutions aligned to customer objectives
• Own end-to-end solution architecture across Salesforce platforms, including Service Cloud, Order Management, Commerce, and Consumer Goods Cloud
• Define and govern solution design, including data models, integrations, and system architecture
• Provide architectural oversight throughout design, build, test, deploy, and post-go-live phases
• Drive UX and solution design strategy for intuitive, efficient, and scalable user experiences
• Act as primary technical authority and strategic advisor to client stakeholders and internal delivery teams
• Translate business requirements into scalable technical solutions and guide development teams
• Lead technical design reviews and ensure adherence to architectural standards and best practices
• Own deployment strategy and release governance, including environment strategy, risk mitigation, and rollback planning
• Oversee unit, integration, and UAT testing strategies
• Define data architecture and modeling strategies for customizations and integrations
• Identify and mitigate technical risks
• Partner cross-functionally to align business and technical stakeholders
• Support post-go-live optimization, scalability planning, and continuous improvement
• Travel up to 25% for customer engagements and internal events

Salesforce Solution Architect, Commerce – B2B

• Lead functional solution design for Salesforce Health Cloud across healthcare engagements
• Run discovery and design sessions with payer, provider, medtech/distribution, and pharma stakeholders
• Present design decisions and trade-offs and drive open questions to written closure
• Author and maintain data model mappings, object and field designs, process flows, user stories, acceptance criteria, and design sign-off artifacts
• Design for PHI handling, HIPAA, BAA requirements, Salesforce Shield, field-level encryption, consent, and minimum-necessary access
• Shape end-to-end architecture with technical leads across Data 360, Agentforce, Service Cloud Voice, Field Service, Revenue Cloud/ARM, and MuleSoft
• Design integration patterns with EHRs, core administration, billing, and other systems of record
• Translate functional designs for technical architects, developers, Data 360 specialists, and Agentforce specialists
• Review configuration against specifications and support UAT and deployment gates
• Define client and NeuraFlash ownership, including data access, SME availability, environment access, and compliance approvals
• Build Health practice reference architectures, reusable patterns, scoping calculators, SOW templates, and enablement
• Support pre-sales discovery, solution shaping, demos, and estimates
• Coach and mentor functional and technical team members
• Stay current on Salesforce Health Cloud, Life Sciences Cloud, and Industries releases

• Build compelling Agentforce-powered experiences for users
• Architect and execute technical solutions for Agentforce and related technologies
• Investigate the limits and boundaries of Agentforce Agents to develop novel business solutions
• Collaborate with customers, Project Managers, Solution Architects, Developers, and UX Designers to translate business needs into well-architected solutions
• Oversee and contribute to the full project lifecycle, from initial design through development, testing, and deployment
• Lead complete project technical solution design, including agentic topics, instructions, actions, automation/code, deployment methods, and supporting data structures
• Establish best practices for ingesting data into Salesforce at scale for agentic solutions
• Create reusable assets to improve delivery quality and consistency
• Track new product features and technical capabilities across Salesforce, Anthropic Claude, and other platforms

Salesforce Architect, Technical

Engineering Manager

• Oversee development for new and existing Salesforce products and assets
• Oversee strategic tools for Salesforce implementation services
• Work with Claude, Codex, Lightning Web Components, Flow, Console, Apex, and other Salesforce features
• Oversee hands-on solution design, proofs of concept, development, and testing
• Participate in the full software development lifecycle from ideation through deployment and ongoing success
• Collaborate with product owners, product engineering leads, and product developers to evaluate market demand, prioritize work, and align on scalable solution designs
• Drive strategic architectural, packaging, and DevOps decisions
• Provide technical oversight and support for product, asset, and tool development
• Guide the team in effective use of AI tooling

Product Engineering Manager

• Act as technical lead for tool, asset, and product development across Salesforce navigator and product teams
• Oversee development of new and existing Salesforce products and assets
• Oversee strategic tools for Salesforce implementation services
• Work with Claude, Codex, and Salesforce features including Lightning Web Components, Flow, Console, and Apex
• Oversee hands-on solution design, proofs of concept, development, and testing
• Participate in the full software development lifecycle from ideation through deployment and ongoing success
• Collaborate with product owners, product engineering leads, and product developers
• Evaluate market demand, groom prioritized work, and align on final design details for scalable solutions
• Drive strategic architectural, packaging, and DevOps decisions
• Provide technical oversight and guidance on AI tooling