Health Cloud Solution Architect

NeuraFlash

. Lead functional solution design for Salesforce Health Cloud across healthcare engagements .

Posted 9/18/2026full-timeRemote • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce Health Cloud design and implementation, with a strong focus on healthcare regulations, data modeling, and integration patterns. Proven ability to lead functional solution design, facilitate stakeholder engagement, and deliver business value through effective communication and documentation.

Highest-signal resume keywords

Salesforce Health Cloud DesignHealthcare Industry ExperienceHIPAA ComplianceIntegration with EHR SystemsSalesforce Health Cloud Accredited Professional

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce ConsultingSolution ArchitectureData ModelingProcess FlowsUser StoriesAcceptance CriteriaIntegration PatternsFlow-ChartingAgile DeliveryHealthcare Funding Knowledge

Soft Skills

Stakeholder EngagementCoaching and MentoringFacilitationStorytelling

Tools & Technologies

LucidchartSalesforce ShieldData 360AgentforceService Cloud VoiceField ServiceRevenue CloudMuleSoftHL7/FHIRVeeva CRM

Certifications & Qualifications

Salesforce Health Cloud Accredited ProfessionalApplication Architect CredentialSolution Architect Credential

Industry Keywords

PHI HandlingBAAsPayer-Provider DynamicsMember and Patient JourneysLife Sciences CloudIntegrated Delivery NetworksCompetency Center of Excellence

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Lead functional solution design for Salesforce Health Cloud across healthcare engagements
Act as the functional lead for NeuraFlash’s Health practice
Run discovery and design sessions with client business and IT stakeholders
Present design decisions and trade-offs and drive open questions to written closure
Author and maintain functional designs, data model mappings, object and field designs, process flows, user stories, acceptance criteria and design sign-off artifacts
Design for regulated environments, including PHI handling, HIPAA, BAAs, Salesforce Shield, encryption, consent and minimum-necessary access
Shape end-to-end architecture with technical leads across Data 360, Agentforce, Service Cloud Voice, Field Service, Revenue Cloud/ARM and MuleSoft
Design integration patterns for EHRs, core administration, billing and other systems of record
Translate functional designs for technical architects, developers and specialist teams
Review configuration against specifications and support UAT and deployment gates
Define client and NeuraFlash responsibilities for data access, subject-matter expertise, environment access and compliance approvals
Build Health practice reference architectures, reusable patterns, scoping calculators and SOW templates
Support pre-sales through discovery calls, solution shaping, demos and estimates
Coach and mentor functional and technical team members
Stay current on Salesforce Health Cloud, Life Sciences Cloud and Industries releases

Requirements

What you’ll need

5+ years in Salesforce consulting, solution architecture or business analysis
2+ years of hands-on Salesforce Health Cloud design and delivery on at least two full-lifecycle implementations
Direct healthcare industry experience with payer, provider/IDN, medical device or distribution, or pharma organizations
Working knowledge of healthcare funding, regulation and operations, including CMS reimbursement, payer–provider dynamics, and member and patient journeys
Practical understanding of HIPAA, PHI handling and BAAs
Deep knowledge of the Health Cloud data model and features, including Person Accounts, Care Programs, Care Plans, Provider/Payer models, benefits verification, referrals, Utilization Management and Intelligent Document Processing
Ability to lead discovery workshops, facilitate design decisions with senior stakeholders and document them to sign-off
Experience designing integrations with healthcare systems of record, including EHRs such as Epic or comparable systems, HL7/FHIR, claims or core administration platforms, or billing and order systems
Ability to tie solution outcomes to business value through clear storytelling
Comfort with flow-charting and data-modeling tools such as Lucidchart and agile delivery
Willingness to travel to client sites as needed
Salesforce Health Cloud Accredited Professional and an Application or Solution Architect credential preferred
Salesforce Industries or OmniStudio experience preferred
Hands-on exposure to Data 360/Data Cloud and Agentforce, or comparable CDP/generative-AI platforms, preferred
Experience with Life Sciences Cloud or Veeva CRM preferred
Experience with Service Cloud Voice, Field Service or Revenue Cloud/Asset Revenue Management preferred
Familiarity with payer distribution channels and integrated delivery networks preferred
Prior experience standing up a practice, competency or center of excellence at a consulting partner preferred

Benefits

Comp & perks

Remote and in-person work options
Flexible working arrangements
Anticipated travel commitment of up to 25% for certain roles
Remote work opportunity
Collaboration through town halls and company meetings
Team celebrations and social events