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Health Cloud Solution Architect
NeuraFlash. Lead functional solution design for Salesforce Health Cloud across healthcare engagements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce Health Cloud design and implementation, with a strong focus on healthcare industry regulations, data handling, and integration patterns. Capable of leading discovery sessions, shaping solutions, and mentoring teams while ensuring compliance and delivering business value.
Highest-signal resume keywords
Salesforce Health Cloud DesignHealthcare Industry ExperienceIntegration Design with EHRsHIPAA and PHI ComplianceSalesforce Health Cloud Implementations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce ConsultingSolution ArchitectureBusiness AnalysisData ModelingIntegration PatternsAgile DeliveryDiscovery WorkshopsUser Story DocumentationAcceptance Criteria DefinitionField-Level Encryption
Soft Skills
Coaching and MentoringStakeholder EngagementCommunication SkillsProblem SolvingCollaboration
Tools & Technologies
MuleSoftLucidchartSalesforce ShieldService Cloud VoiceData 360Field ServiceRevenue Cloud/ARMLife Sciences CloudVeeva CRMHL7/FHIR
Certifications & Qualifications
Salesforce Health Cloud Accredited ProfessionalApplication ArchitectSolution Architect
Industry Keywords
PayerProviderMedical DevicePharmaCMS ReimbursementMember JourneyPatient JourneyBAAHealthcare FundingPayer-Provider Dynamics
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Lead functional solution design for Salesforce Health Cloud across healthcare engagements
- Run discovery and design sessions with payer, provider, medtech/distribution, and pharma stakeholders
- Present design decisions and trade-offs and drive open questions to written closure
- Author and maintain data model mappings, object and field designs, process flows, user stories, acceptance criteria, and design sign-off artifacts
- Design for PHI handling, HIPAA, BAA requirements, Salesforce Shield, field-level encryption, consent, and minimum-necessary access
- Shape end-to-end architecture with technical leads across Data 360, Agentforce, Service Cloud Voice, Field Service, Revenue Cloud/ARM, and MuleSoft
- Design integration patterns with EHRs, core administration, billing, and other systems of record
- Translate functional designs for technical architects, developers, Data 360 specialists, and Agentforce specialists
- Review configuration against specifications and support UAT and deployment gates
- Define client and NeuraFlash ownership, including data access, SME availability, environment access, and compliance approvals
- Build Health practice reference architectures, reusable patterns, scoping calculators, SOW templates, and enablement
- Support pre-sales discovery, solution shaping, demos, and estimates
- Coach and mentor functional and technical team members
- Stay current on Salesforce Health Cloud, Life Sciences Cloud, and Industries releases
Requirements
What you’ll need- 5+ years in Salesforce consulting, solution architecture, or business analysis
- 2+ years of hands-on Salesforce Health Cloud design and delivery
- At least two full-lifecycle Salesforce Health Cloud implementations
- Direct healthcare industry experience in payer, provider/IDN, medical device/distribution, or pharma organizations
- Working knowledge of healthcare funding, regulation, operations, CMS reimbursement, payer-provider dynamics, and member/patient journeys
- Practical understanding of HIPAA, PHI handling, and BAAs
- Deep knowledge of Salesforce Health Cloud data models and features
- Experience leading discovery workshops and documenting design decisions through sign-off
- Experience designing integrations with healthcare systems of record, EHRs, HL7/FHIR, claims, administration, billing, or order systems
- Experience with MuleSoft or equivalent integration platforms
- Ability to connect solution outcomes to business value
- Familiarity with flow-charting and data-modeling tools such as Lucidchart
- Experience with agile delivery
- Willingness to travel to client sites as needed
- Salesforce Health Cloud Accredited Professional and Application or Solution Architect credentials preferred
- Data 360, Agentforce, Life Sciences Cloud, Veeva CRM, Service Cloud Voice, Field Service, Revenue Cloud/ARM, payer distribution, IDN, or consulting practice experience preferred
Benefits
Comp & perks- Remote and in-person work options
- Flexible work culture and schedule
- Anticipated travel commitment of up to 25% for certain roles
- Company town halls and meetings
- Team celebrations and events