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Salesforce Project Manager
NeuraFlash. Manage projects for Mid-Market and Enterprise customers by providing day-to-day leadership .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing Salesforce projects for Mid-Market and Enterprise customers, with a strong focus on Agile methodologies, client communication, and delivering high-quality AI solutions. Proven ability to facilitate requirements gathering, user story grooming, and training logistics while ensuring project financials and schedules are met.
Highest-signal resume keywords
Salesforce Project ManagementAgile MethodologiesUser Story GroomingSalesforce.com Admin CertificationAI Solution Delivery
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementSalesforce PlatformAgile Scrum MasterSDLC ProcessRequirements AnalysisDefect TrackingB2B CRM ManagementEstimation/SizingUser Acceptance TestingTraining Material Development
Soft Skills
Strong Presentation SkillsEffective CommunicationTeam CollaborationCustomer Success FocusLeadership
Certifications & Qualifications
Salesforce.com Admin CertificationSales Cloud Consultant CertificationService Cloud Consultant Certification
Industry Keywords
Professional ServicesConsulting EnvironmentChange Order ContractingFunctional/Technical ConsultantBusiness Analyst
Tech Stack
Tools & technologiesCloudSDLCSFDC
About the role
Key responsibilities & impact- Manage projects for Mid-Market and Enterprise customers by providing day-to-day leadership
- Analyze customer requirements, develop designs, and implement cloud-based Salesforce solutions
- Monitor and manage project financials, scope, and schedule
- Drive implementation of high-quality AI and digital service solutions
- Serve as the primary day-to-day client contact and manage operational project aspects
- Facilitate or co-lead regular status meetings with project teams, sponsors, and stakeholders
- Lead Outcomes and Business Objectives sessions, define success metrics and measurable goals, and track progress
- Support requirements ownership and ensure requirements are captured, groomed, and traceable through delivery
- Own user story creation and lead grooming sessions with the Solution Architect
- Assist with client presentations during requirements, design, pilot, and user acceptance testing sessions
- Facilitate and support UAT, including test planning, defect tracking, and resolution
- Coordinate end-user training logistics and contribute to training materials
- Plan, initiate, and manage B2B CRM and AI software projects
- Coordinate with Solution and Technical Architects to incorporate requirements into design specifications
- Act as Agile Scrum Master and guide the SDLC process for systems and product delivery
Requirements
What you’ll need- 5+ years project management experience with packaged software or custom development implementation on the Salesforce Platform
- Experience working in a professional services/consulting environment
- Experience applying Agile approaches to project management
- Experience with salesforce.com as a project manager or scrum leader
- Experience with estimation/sizing and SOW/Change Order contracting
- Demonstrated experience facilitating requirements sessions, writing or grooming user stories, and presenting functional content directly to client stakeholders
- Salesforce or AI delivery/solution experience overseeing blueprint and implementation projects on the platform
- Certified Salesforce.com Admin with either Sales Cloud or Service Cloud Consultant certifications
- Preferred hybrid skillset with backgrounds similar to Solution Architect, Product Owner, Functional/Technical Consultant, or Business Analyst
- Strong presentation and communication skills
- Ability to work cohesively within a team and/or effectively as an individual
- Bachelor's Degree in Business, Engineering, Information Technology or Management (preferred)
- Professional and confident approach focused on customer success
Benefits
Comp & perks- Remote work options
- Flexible working arrangements
- Anticipated travel commitment of up to 25% for certain roles
- Opportunity to work from NeuraFlash headquarters, regional hubs, or remotely
- Company town halls and meetings for employee feedback
- Team celebrations and social events