Scheduling Coordinator

NeuroCare.AI

. Provide excellent customer service to patients and physician offices .

Posted 11/5/2026full-timeRemote • United StatesJunior💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with the ability to coordinate scheduling and manage patient interactions effectively. Proficient in handling phone communications and utilizing computer software for efficient operations in a remote environment.

Highest-signal resume keywords

Customer Service ExperienceBilingual (English/Spanish)Microsoft Office ProficiencyStrong Multitasking SkillsHigh Level of Organization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Diagnostic Sleep Testing CoordinationPatient History CollectionInsurance VerificationData ReportingScheduling Patients

Soft Skills

Exceptional Telephone CommunicationEnthusiasm and Professionalism

Tools & Technologies

Microsoft OfficeRemote Work Tools

Certifications & Qualifications

High School Diploma or GEDAssociate’s or Bachelor’s Degree (Preferred)

Industry Keywords

Patient AccessHealthcare CoordinationClinical Data Management

About the role

Key responsibilities & impact

Provide excellent customer service to patients and physician offices
Coordinate the scheduling and completion of diagnostic sleep testing
Handle heavy inbound and outbound phone work
Schedule a minimum of 20 patients per day
Obtain patient history and appropriate clinical data before appointments
Educate patients about ordered sleep testing, registration, study processes, and additional services
Verify insurance online before scheduling to ensure compliant billing
Coordinate with the clinical team regarding staff availability and patient access to services
Interact with physicians, insurance providers, and others to resolve issues and concerns
Report weekly and monthly information for assigned sites
Perform other duties as assigned

Requirements

What you’ll need

Candidate must reside in Georgia, Illinois, Tennessee, Arizona, New Hampshire, Massachusetts, Connecticut, Florida, or Texas
1+ year customer service experience
High school diploma or GED
Bilingual (English/Spanish) preferred
Associate’s or Bachelor’s degree preferred
Strong multitasking skills between task lists and inbound calls
Strong computer skills: Microsoft Office and the ability to learn new software quickly
High level of organization and accuracy
Exceptional telephone communication skills and manner, reflecting enthusiasm and professionalism
Ability to work 1 weekend day and 1 evening shift per month
Remote environment must provide privacy, secure password-protected internet access, and no other concurrent responsibilities during scheduled work hours

Benefits

Comp & perks

Remote work arrangement
Flexible scheduling including 1 weekend day and 1 evening shift per month