NeuroCare.AI

Scheduling Coordinator

• Provide excellent customer service to patients and physician offices
• Coordinate scheduling and completion of diagnostic sleep testing
• Handle heavy inbound and outbound phone calls
• Schedule a minimum of 20 patients per day
• Obtain patient history and appropriate clinical data before appointments
• Educate patients about sleep testing, registration, study process, and additional services
• Verify insurance online before scheduling
• Coordinate with the clinical team to ensure staff availability
• Interact with physicians, insurance providers, and others to resolve issues
• Report weekly and monthly information for assigned sites
• Perform other duties as assigned

• Provide customer service to patients and physician offices
• Coordinate scheduling and completion of diagnostic sleep testing
• Handle heavy inbound and outbound phone calls
• Schedule a minimum of 20 patients per day
• Obtain patient history and appropriate clinical data before appointments
• Educate patients about ordered sleep testing, registration, study process, and additional services
• Verify insurance online before scheduling to ensure compliant billing
• Coordinate with the clinical team to ensure staff availability and patient access to services
• Interact with physicians, insurance providers, and others to resolve issues and concerns
• Report weekly and monthly information for assigned sites
• Perform other duties as assigned