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Regional Patient Access Manager – Northeast
Neurocrine Biosciences. Provide field access support services and education to healthcare professionals to maximize patient access to company products and accelerate time to treatment .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient access support, payer coverage policies, and specialty pharmacy operations, with a strong ability to communicate effectively and collaborate across diverse teams. Proven leadership in managing complex patient access issues and enhancing operational efficiencies within the pharmaceutical industry.
Highest-signal resume keywords
Pharma/Biotech Commercial ExperienceSpecialty Pharmacy/Market Access ExperiencePatient Support Programs KnowledgePayer Coverage Criteria CommunicationLeadership Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Access SupportPayer Coverage PoliciesPrior Authorization ProcessesPrescription AdjudicationProject ManagementAnalytical ThinkingProblem-SolvingCross-Functional CollaborationDocumentation RequirementsFinancial Assistance Programs
Soft Skills
Excellent CommunicationInterpersonal SkillsTeam LeadershipCollaboration SkillsAnalytical Skills
Tools & Technologies
CoverMyMedsElectronic Patient Access Submission Technology
Certifications & Qualifications
BS/BA DegreeMaster’s Degree or MBAPharmD or PhD
Industry Keywords
Specialty PharmaciesManaged CarePharmacy Benefit ManagersGovernment PayersRare Disease ProductsEndocrinology ExperienceReimbursement SupportFinancial Assistance Adherence ProgramsNational Health Care SystemPharmaceutical Industry
About the role
Key responsibilities & impact- Provide field access support services and education to healthcare professionals to maximize patient access to company products and accelerate time to treatment
- Communicate with specialty pharmacies and HUB partners in support of marketed products in the United States
- Collaborate with field sales, network pharmacy, market access, commercial analytics, operations, and Payer Marketing
- Build and sustain relationships with pharmacies, physicians, office staff, and other healthcare professionals to resolve coverage problems for prescriptions in process
- Train and educate healthcare professionals on payer-specific coverage policies, documentation requirements, appeals processes, and patient financial assistance programs
- Introduce electronic patient access submission technology such as CoverMyMeds
- Explain payer criteria, forms, prior authorization, Letters of Medical Necessity, appeals, step edits, formulary exception requests, and related documentation requirements
- Problem-solve and conduct case resolution
- Communicate compliantly with field sales, corporate employees, healthcare professionals, network pharmacies, and HUB employees to identify and resolve coverage and patient access issues
- Identify and communicate payer issues to the National Account Directors team
- Report opportunities and challenges related to patient access issues to management
- Present insights into payer coverage policies and processes at internal business reviews and national/regional sales meetings
- Monitor distribution network processes, propose workflow strategies, and share best practices on specialty distribution efficiency
- Support a diverse and inclusive environment free from discrimination and harassment
- Perform other duties as assigned
Requirements
What you’ll need- BS/BA degree in a related field and 6+ years of pharma/biotech commercial experience, with 2+ years of specialty pharmacy/market access experience
- Rare disease product experience preferred, ideally coupled with Endocrinology experience
- Previous experience in other pharma/biotech functions desired, including sales, management, marketing, or managed markets
- Master’s degree or MBA preferred and 4+ years of related experience
- PharmD or PhD and 2+ years of related experience
- Knowledge of best practices in the functional discipline and broader underlying concepts of related business disciplines
- Ability to improve tools and processes within the functional area
- Ability to work as part of and lead multiple teams
- Leadership skills and ability to lead lower levels and/or indirect teams
- Excellent computer skills
- Excellent communication, problem-solving, analytical thinking, project management, interpersonal, and cross-functional collaboration skills
- Strong understanding of specialty pharmacies, managed care, pharmacy benefit managers, and government payers and their impact on product access
- Excellent working knowledge of patient support programs, including reimbursement support and financial assistance adherence programs
- Strong understanding of prescription adjudication processes
- Ability to communicate payer coverage criteria and prior authorization processes
- Understanding of current issues within the marketplace, pharmaceutical industry, and national health care system
- Ability to travel overnight up to 60%
Benefits
Comp & perks- Annual bonus with a target of 30% of earned base salary
- Eligibility to participate in equity-based long-term incentive program
- Retirement savings plan with company match
- Paid vacation
- Paid holidays
- Paid personal days
- Paid caregiver/parental leave
- Paid medical leave
- Medical, prescription drug, dental, and vision coverage