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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical workflows and evidence-based practices, with a strong ability to translate complex clinical concepts for diverse stakeholders. Proven experience in developing and delivering tailored clinical product demonstrations and training sessions, while managing relationships with healthcare executives and teams.
Highest-signal resume keywords
Master's Degree In Social Work, Counseling, PsychologyActive Clinical License Or Certification (LCSW, LPC, LMFT, CCM, PhD, PsyD)Minimum 5 Years Of Clinical Experience In Behavioral HealthKnowledge Of Evidence-Based Practices For Mental HealthExperience With Electronic Health Records
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Workflow DevelopmentROI Analysis Using Quality MetricsPatient Journey MappingOrganizational Readiness AssessmentQuality Improvement Methodologies
Soft Skills
Strong Storytelling InstinctsRelationship ManagementMentoring And TrainingCommunication SkillsAbility To Distill Complex Concepts
Tools & Technologies
Electronic Health RecordsHealthcare Quality MetricsValue-Based Care ModelsClinical Training MaterialsMarketing Collateral Development
Certifications & Qualifications
LCSWLPCLMFTCCMPhDPsyD
Industry Keywords
Integrated Care SettingsCollaborative Care ModelHealthcare ConsultingMedicare/Medicaid BillingHealthcare Technology
About the role
Key responsibilities & impact- Design and deliver clinical product demonstrations tailored to care management teams, medical directors, and health plan executives
- Partner with sales on discovery calls to identify clinical pain points and translate them into demo stories and scripted patient journeys
- Configure and maintain demo environments with realistic clinical data, caseloads, and workflows
- Serve as the clinical subject matter expert in sales conversations, RFP responses, and client presentations
- Manage relationships with senior clinical and executive stakeholders
- Identify market and client feedback patterns and drive clinical positioning priorities with product and marketing
- Mentor sales and implementation colleagues on clinical workflows and demo best practices
- Establish credibility and build relationships with healthcare stakeholders as a clinical workflow subject matter expert
- Conduct organizational readiness assessments
- Identify opportunities and challenges for prospective and existing clients
- Develop and refine clinical workflows aligned with client goals
- Lead ROI analyses using quality metrics and value-based care considerations
- Translate complex clinical concepts for diverse stakeholder audiences
- Develop user-centered collateral with marketing, including one-pagers, case studies, workflow guides, and campaign content
- Review marketing and sales materials for clinical accuracy
- Translate product capabilities into benefit language for navigators, case managers, members, and patients
- Guide clients from sale through implementation using clinical best practices
- Develop and lead clinical training sessions for staff and providers
- Collaborate with healthcare teams on data-driven quality improvement initiatives
- Consult on evidence-based practices and clinical guidelines
- Identify opportunities for program expansion based on outcomes data
- Support clients in measuring and demonstrating clinical impact using performance metrics and caseload reports
Requirements
What you’ll need- Master's degree in Social Work, Counseling, Psychology, or related behavioral health field
- Active clinical license or certification (LCSW, LPC, LMFT, CCM, PhD, PsyD)
- Minimum 5 years of clinical experience in behavioral health, with preference for integrated care settings
- Direct experience working inside a health system or a health plan as a care navigator, care manager, or case manager
- Knowledge of evidence-based practices for mental health and substance use disorders
- Understanding of healthcare quality metrics and value-based care models
- Deep knowledge of electronic health records and how care teams use them to drive efficient, effective clinical workflows
- Willingness to travel up to 10% for client demos, conferences, and onsite meetings
- High comfort in complex, multi-stakeholder buying environments
- Skilled at developing differentiated messaging and tools for economic buyers, champions, and technical evaluators
- Strong storytelling instincts and ability to distill complicated clinical and operational value into simple, economic narratives
- Preferred: Experience with Collaborative Care Model (CoCM) or other integrated behavioral health models
- Preferred: Background in healthcare consulting, training, or implementation
- Preferred: Knowledge of healthcare reimbursement models, including Medicare/Medicaid billing
- Preferred: Experience with quality improvement methodologies
- Preferred: Project management skills or certification
- Preferred: Previous experience in a healthcare technology environment
- Preferred: Experience in a pre-sales, sales engineering, or solutions consulting role at a healthcare technology company
- Preferred: Experience collaborating with marketing on clinical content, collateral, or campaign messaging
- Ability to act in accordance with NeuroFlow’s Information Security Policies and execute organizational security processes
- HIPAA-compliant handling of organizational assets and security responsibilities
Benefits
Comp & perks- Flexible work schedule
- Unlimited PTO
- Physical and mental wellness benefits
- Medical coverage
- Parental leave
- 401K
- Company-sponsored events
- Referral program
- Onsite gym
- Dog friendly office
- Snacks in the office
- Commuter benefits
- Onsite massages