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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in site reliability engineering, DevOps practices, and infrastructure management, with a strong focus on AWS and Azure environments. Proficient in defining SLOs, incident response, and automation to enhance system reliability and compliance.
Highest-signal resume keywords
Site Reliability EngineeringAWS Services ManagementAzure Infrastructure ManagementInfrastructure-as-Code with TerraformIncident Response Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQL Database AdministrationDocker DeploymentPowerShell ScriptingCI/CD PracticesMonitoring and AlertingAutomation of Repetitive TasksError Budget ManagementRoot Cause AnalysisCompliance RequirementsService Level Objectives
Soft Skills
Mentoring EngineersCross-Team CollaborationProblem-Solving
Tools & Technologies
AWSAzureTerraformDockerWindows VMsIISEventBridgeSNSSQSRDS
Certifications & Qualifications
AZ-104AZ-305AWS Certified Solutions Architect
Industry Keywords
HIPAA ComplianceFedRAMPPublic TrustDoDVA Health ProgramsZero-Trust ArchitectureITIL Service Management12-Factor App
Tech Stack
Tools & technologiesAWSAzureCloudDockerSQLTerraform
About the role
Key responsibilities & impact- Own the reliability of production systems and how reliability is measured
- Define SLOs and SLIs with stakeholders, establish error budgets, and use them to guide release decisions
- Run and improve the SaaS monitoring, alerting, and logging stack to meet compliance requirements and detect issues proactively
- Participate in on-call production incident response and help engineers resolve customer issues
- Lead blameless postmortems, identify root causes, and implement lasting fixes
- Identify, measure, and automate manual repetitive engineering work
- Maintain automation and documentation that survives ownership changes
- Own the design, build, and maintenance of core infrastructure for safe and efficient product delivery
- Set priorities for reliability and platform work, obtain manager approval, and adapt to business needs
- Assess risk versus impact for high-visibility systems and roll out measurable, reversible improvements
- Make build-versus-buy decisions and recommend proven tools
- Partner with engineering teams on CI/CD, testing, canary releases, and automated rollback practices
- Work with security to maintain infrastructure and operations compliance and proactively raise risks
- Mentor engineers on reliability, Azure, AWS, Terraform, and operational practices
- Create documentation for system operation and lead solutions with clear tradeoffs
Requirements
What you’ll need- 8+ years in site reliability, DevOps, or infrastructure engineering, including ownership of production systems from end to end
- Built and managed AWS and Azure accounts and resources in line with the Well-Architected Framework
- Experience with AWS services including ECS, Fargate, RDS, Lambda, SNS, SQS, S3, EventBridge, and Step Functions
- Deployed Docker-based software to production and understanding of reliable container operations
- Hands-on experience across Azure, AWS, and traditional data centers, including managing Windows VMs and IIS
- Deep expertise in SQL and relational database administration, including query tuning, index optimization, and resolving high-load production incidents; SQL Server preferred
- Infrastructure-as-code experience using Terraform
- Practical experience with DevOps principles, the 12-Factor App, least privilege access, and zero-trust architecture
- Experience leading cross-team requirements and SLA definition
- Experience defining and operating against SLOs and leading incident response and postmortems for production outages
- Experience with ITIL-aligned service management, including incident, problem, and change management
- Experience mentoring engineers on reliability and delivery practices
- United States Citizenship
- Ability to satisfy security investigation and eligibility requirements for access to classified (Public Trust) information
- Azure or AWS certifications preferred, such as AZ-104, AZ-305, or AWS Certified Solutions Architect
- Experience with Azure Government or other federal cloud environments preferred
- Experience supporting the VA, DoD, or other federal health programs, including FedRAMP or ATO work preferred
- PowerShell scripting and automation preferred
- Experience in a HIPAA-compliant environment preferred
- Security experience beyond day-to-day operations, such as red teaming or penetration testing, preferred
Benefits
Comp & perks- Flexible work schedule
- Unlimited PTO
- Physical and mental wellness benefits
- Medical coverage
- Parental leave
- 401K
- Company-sponsored events
- Referral program
- Onsite gym
- Dog friendly office
- Snacks in the office
- Commuter benefits
- Onsite massages