Senior Product Manager, CRM

Neuroth

. Own the technical evolution of the CRM system landscape based on Salesforce .

Posted 9/15/2026full-timeGraz • AustriaSenior💰 €4,300 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and evolving CRM systems, particularly within Salesforce, while ensuring compliance with architecture standards and integrating various data platforms. Possesses strong analytical skills and a value-oriented mindset to drive scalable and cost-effective solutions.

Highest-signal resume keywords

Salesforce Sales CloudSalesforce Marketing CloudSalesforce Data Cloud/Data 360CRM Implementation ManagementAnalytical Mindset

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CRM ManagementData IntegrationRequirement PrioritizationConfiguration UnderstandingProcess Enhancement

Soft Skills

Strong Communication SkillsCollaboration with Business FunctionsDecision-Making Support

Tools & Technologies

SalesforceERP SystemsPOS SystemsAutomation ToolsAI Solutions

Industry Keywords

Customer Journey ProcessesDemand ManagementValue ContributionBudget ManagementArchitecture Standards

Tech Stack

Tools & technologies

CloudERP

About the role

Key responsibilities & impact

Own the technical evolution of the CRM system landscape based on Salesforce
Manage value contribution, portfolio positioning, and budget from the initial value hypothesis through to measurable outcomes (KPIs)
Capture, critically assess, and prioritize requirements based on business value and the CRM platform strategy
Develop and implement a scalable, standardized CRM landscape across Salesforce Sales Cloud, Marketing Cloud, and Data Cloud/Data 360
Define and ensure compliance with architecture and integration standards
Integrate ERP, POS, and data platforms
Manage external implementation and service partners
Prepare decision-ready proposals and act as a sparring partner for management and relevant decision-makers
Identify and leverage automation and AI opportunities within the CRM environment

Requirements

What you’ll need

Several years of experience in the CRM field
Experience with Salesforce, particularly Sales Cloud, Marketing Cloud, and ideally Data Cloud/Data 360
Experience with Salesforce implementation, enhancement, or ongoing operations projects
Understanding of configuration, data models, interfaces, and processes
Experience in demand management and in managing CRM platforms, changes, or major enhancement initiatives
Understanding of marketing, sales, and customer journey processes
Analytical, value-oriented mindset with a focus on prioritization, scalability, cost-effectiveness, and sustainable solutions
Strong communication skills and the ability to bring together business functions, IT, external partners, and management
Open to data-driven solutions, automation, and AI-supported ways of working
Good written and spoken German and English

Benefits

Comp & perks

Flexible working hours
Home office option
Opportunity to build and shape a CRM platform with significant impact on sales, marketing, and customer experience
Modern, AI-supported ways of working
Collaboration within an experienced team, working with business departments, IT, and external partners
Opportunities to develop expertise in Salesforce, data, automation, and customer experience