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Retail Area Manager
New Balance. Own and ensure all stores within the area adhere to operational policies and best practices .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong retail management capabilities with a focus on operational excellence, team leadership, and performance improvement. Proficient in driving sales targets, managing store operations, and executing strategic initiatives within the retail environment.
Highest-signal resume keywords
Retail Management ExperienceSales Target AchievementPeople Management SkillsMS Excel ProficiencyOperational Excellence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Target AchievementPerformance ManagementProject ManagementFinancial Loss ReportingAudit ExecutionRetail Software ProficiencyContinuous Improvement MindsetCash ManagementStocktake ManagementKPI Monitoring
Soft Skills
Leadership SkillsCoaching AbilityAttention to DetailTeam-Player OrientationStrong Communication Skills
Tools & Technologies
Retail SoftwareMS Excel
Certifications & Qualifications
Valid EU Driving License
Industry Keywords
Retail OperationsConsumer TrendsOperational PoliciesBest PracticesTeam Development
About the role
Key responsibilities & impact- Own and ensure all stores within the area adhere to operational policies and best practices
- Conduct store visits and consistent on-site audits
- Use store results to drive corrective action planning and continual improvements with Store Management
- Support the Head of Retail with administrative tasks and performance-improvement projects
- Drive team performance and create a working culture embracing New Balance values
- Own in-store Operational Game Plan execution across assigned stores
- Lead, guide, and inspire area teams through feedback, coaching, and celebrating success
- Take responsibility for mystery shop action plans and report progress to the Head of Retail
- Attend stocktakes, perform spot checks, and provide post-stocktake action-planning reports to the Retail Regional Manager
- Drive sales, UPT, ATV, and conversion KPIs through commercial reports and store walkthroughs
- Provide cash and loss-prevention support, including G4S collection reviews, petty cash management, float reviews, and financial-loss reporting
- Monitor and manage controllable store costs, including stationery, back-of-house items, repairs, and maintenance
- Assist the Head of Retail with profit-and-loss analysis and recommendations
- Publish monthly audit results in the Retail Portal
- Oversee store HR operations, including recruitment, onboarding, employee relations, payroll, performance management, holiday tracking, training, and development
- Travel within the UK/EMEA as required
- Perform other duties as required while driving operational excellence
Requirements
What you’ll need- Please submit your CV/resume in English
- Existing, valid driving license for the EU
- Fluency in English with strong written and verbal communication skills
- Additional languages advantageous
- Proven retail management experience
- Demonstrated ability to achieve sales targets/budgets
- Proven people management and leadership skills
- Experience in coaching, driving, and developing a team
- Excellent attention to detail
- Quality-focused with a continuous improvement mindset
- Ability to organise and manage projects effectively
- Proficiency with MS Excel and retail software
- Commercial awareness of the retail market/consumer trends
- Experience working in a stand-alone role; autonomous and comfortable being remotely managed
- Flexible work schedule including weekends and holidays
- Team-player orientation
- Valid EU driving license
Benefits
Comp & perks- Equal opportunity employer committed to equality of opportunity for all current and prospective associates
- Support for workplace adjustments and considerations when required