Site Operations Associate

New Balance

. Execute digital content for the Lifestyle business .

Posted 9/17/2026full-timeSt. Louis • Massachusetts • United StatesJuniorMid-Level💰 $61,900 - $96,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in eCommerce operations, digital content management, and product merchandising, with a strong focus on consumer experience and site accuracy. Proficient in utilizing analytics and project management tools to optimize site performance and support team objectives.

Highest-signal resume keywords

Ecommerce ExperienceProject ManagementDigital Content ManagementGoogle AnalyticsSalesforce Commerce Cloud

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Site AccuracyProduct MerchandisingDynamic Categorization RulesSearch OptimizationQuality AssuranceData AnalysisContent DeliveryConsumer InsightsFinancial MetricsTrend Analysis

Soft Skills

Attention to DetailOrganizational SkillsAnalytical SkillsCommunication SkillsCritical Thinking

Tools & Technologies

Microsoft Office SuiteGoogle AnalyticsAdobe AnalyticsSalesforce Commerce CloudAsanaAlgolia

Industry Keywords

Lifestyle FootwearFashion TrendsConsumer BehaviorBrand StorytellingDigital Retail

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Execute digital content for the Lifestyle business
Maintain site accuracy and deliver site assets on time
Ensure all site content delivers a consistent, consumer-first experience
Partner with Global Creative and Site Experience Teams to implement onsite marketing content
Conduct QA to ensure site execution meets quality and brand standards
Create, manage, and apply dynamic categorization rules to organize products
Optimize search results and Product Grouping Pages by refining sort order, filters, and attributes
Enhance Product Detail Pages by selecting default imagery, implementing size charts, and improving product recommenders
Manage translation workflows across newbalance.com and newbalance.ca
Support onboarding and training new team members
Oversee product merchandising, including sorting, category creation, and placement
Perform additional duties as needed to support team goals
Collaborate with regional and global partners to support site functionality, merchandising, and campaign execution
Report to the Senior Manager, Site Operations

Requirements

What you’ll need

Bachelor’s Degree or 1-3 years relevant experience in ecommerce, project management or operations
Keen attention to detail; accuracy and precision are critical
Strong organizational and analytical skills
Ability to distill complex information into clear, actionable insights
Results-driven, accountable, and action-oriented
Critical thinker with a proactive, solution-oriented mindset
Ability to manage tasks to meet project timelines while remaining agile
Understanding of lifestyle footwear, fashion, and consumer trends
Strong understanding of how style, culture, and brand storytelling influence purchasing behavior and shape the consumer experience
Passion for digital retail and interest in innovative eCommerce experiences
Strong communication skills and ability to work cross-functionally
Proficient in Microsoft Office Suite
Experience with Google or Adobe Analytics
Comfortable working with site metrics and financials to inform decisions
Salesforce Commerce Cloud experience is preferred
Asana or equivalent work management platform experience is preferred
Algolia or equivalent digital search and merchandising platform experience is preferred

Benefits

Comp & perks

Three options for medical insurance
Dental insurance
Vision insurance
Life insurance
401K
Online learning and development courses
Tuition reimbursement
$100 monthly student loan support
Various mentorship programs
$1,000 yearly lifestyle reimbursement
4 weeks of vacations
12 holidays
Generous parental leave
Associate discount for temporary associates
401k for part-time associates
Short term disability for part-time associates
$300 yearly lifestyle reimbursement for part-time associates
Hybrid work schedule
Work from Anywhere for four weeks per calendar year