Divisional Executive Vice President – Strategic AI Services

New Charter Technologies

. Lead the development and operation of New Charter’s unified strategic AI services business .

Posted 11/11/2026full-timeRemote • United StatesLead💰 $250,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and managing strategic AI services portfolios, with a strong focus on revenue, margin, and EBITDA performance. Capable of leading multidisciplinary teams and fostering collaboration across decentralized organizations to drive successful client outcomes and operational effectiveness.

Highest-signal resume keywords

Executive Experience In Technology ServicesP&L Ownership And ResponsibilityAI-Enabled Business Services ExpertiseManaged Services ExperienceCollaborative Leadership And Talent Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue ForecastingService EconomicsQuoting And Delivery QualityOperational EffectivenessPerformance Expectations SettingClient Journey DevelopmentMarket Feedback Loop EstablishmentCross-Selling StrategiesSuccess Measures DefinitionAI Services Alignment

Soft Skills

Exceptional Executive PresenceDeep ListeningClear CommunicationEmotional IntelligenceAdaptability

Industry Keywords

AI ServicesConsulting-To-Managed-Service TransitionsRecurring Revenue GrowthDecentralized OrganizationsClient-Service Business

About the role

Key responsibilities & impact

Lead the development and operation of New Charter’s unified strategic AI services business
Build and own the strategic AI services portfolio, including services, packaging, pricing, quoting, delivery standards and intellectual property
Create a client journey from initial discovery to subsequent engagements and recurring services
Coordinate service intersections with Charter Intelligence and Innovation Center Software, including platform, MCP connections and tooling
Establish a market feedback loop with revenue teams and operating companies to refine offerings and prioritize investments
Build joint-selling motions, incentives and handoffs for cross-sell and attach opportunities
Own revenue, margin, delivery cost and EBITDA performance, including forecasting, staffing and resource allocation
Report AI revenue distinctly from security revenue and drive toward positive EBITDA in H2 2027
Lead the heads of AI Enablement, AI Engineering and the planned AI Software Foundry
Define success measures for pipeline, closed revenue, speed to quote, request fulfillment, client outcomes, repeat purchases, adoption, margin and EBITDA
Operationalize adoption across operating companies and hubs through shared catalogs, intake, quoting, procurement, handoffs, escalation service levels and training
Align AI services with New Charter’s mission and vision and support client readiness, workforce capability and human flourishing
Provide strategic and operational support across independent businesses through consultative influence and executive-level communication

Requirements

What you’ll need

Proven executive experience building new technology services or practices from concept to repeatable, profitable revenue, with direct P&L ownership and responsibility for revenue, margin and EBITDA
Experience leading leaders and multidisciplinary delivery organizations, including building teams, developing talent, setting performance expectations and improving operational effectiveness
Demonstrated success integrating sales, operations and delivery across decentralized, multi-entity or franchise-style organizations through influence rather than direct authority
Strong understanding of AI-enabled business services, solution packaging, consulting-to-managed-service transitions and the commercial and delivery requirements of scalable AI offerings; hands-on AI research leadership is not required
Experience in managed services, IT services or a similar client-service business, including forecasting, service economics, quoting, delivery quality and recurring-revenue growth
Credibility partnering with executive leadership, business-unit presidents and revenue leaders to translate strategic vision into executable plans and measurable outcomes
Demonstrated ability to sell and cross-sell complementary services through business leaders and teams who do not report to you, including earning their trust, understanding their client relationships and aligning incentives so that everyone wins
Exceptional executive presence, deep listening, clear communication and the ability to earn influence through consistency, results and sound judgment
Highly accountable, analytical and rigorous about process while remaining adaptable in a fast-moving, evolving organization
Collaborative, emotionally intelligent leadership and talent-development capability
Mission-driven commitment to responsible AI adoption, client preparedness and meaningful outcomes for people

Benefits

Comp & perks

Growth and learning initiatives
Employee benefits
Company innovation opportunities
Inclusive hiring practices
Career paths for many different role types