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New Charter Technologies

IT Project Engineer

New Charter Technologies

. Deploy, configure, and install desktops, laptops, and other end-user technology .

Posted 10/16/2026full-timeMonroe • Louisiana • United StatesMid-LevelSenior💰 $55,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in deploying and configuring Microsoft 365, Intune, and network infrastructure, while ensuring compliance with standards and effective project management. Proven ability to assess technology environments and provide remediation recommendations.

Highest-signal resume keywords
Microsoft 365 MigrationSonicWall Firewall ConfigurationConnectWise Manage ExperienceMicrosoft Role-Based CertificationsMSP Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Microsoft 365Entra IDIntuneDefenderSonicWallUbiquiti UniFiOperating System MigrationVirtualizationCloud InfrastructureTechnology Assessment
Soft Skills
Exceptional Communication SkillsAttention to DetailSelf-MotivatedAbility to PrioritizeComfortable in Fast-Paced Environment
Tools & Technologies
ConnectWise ManageConnectWise SellSonicWallUbiquiti UniFiMicrosoft Intune
Certifications & Qualifications
MS-900MD-102AZ-104CompTIA Network+CompTIA Security+SonicWall SNSASonicWall SNSPEUbiquiti UEWAUbiquiti UENP
Industry Keywords
MSPProactive EngineeringProfessional ServicesClient OnboardingTechnology Gaps

Tech Stack

Tools & technologies
CloudFirewallsSwitching

About the role

Key responsibilities & impact
  • Deploy, configure, and install desktops, laptops, and other end-user technology
  • Carry out Microsoft 365 migrations, tenant consolidations, and modernization projects
  • Deploy and configure Microsoft Intune, Entra ID, Conditional Access, and Defender solutions
  • Install and configure SonicWall firewalls, UniFi switches, wireless access points, and network infrastructure
  • Perform workstation refreshes, hardware deployments, and operating system migrations
  • Assist with server, virtualization, and cloud infrastructure projects
  • Coordinate implementation activities with clients, vendors, and internal teams
  • Validate completed work and confirm documentation before project handoff
  • Conduct technology assessments during client onboarding
  • Document network, workstation, server, and Microsoft 365 environments
  • Identify infrastructure deficiencies, security risks, and technology gaps
  • Help create remediation recommendations and project scopes
  • Support technology alignment initiatives and standards compliance reviews
  • Work with vCIO and Client Success teams to identify improvement opportunities
  • Produce discovery documentation for quotes and strategic planning
  • Maintain detailed notes in ConnectWise Manage
  • Provide proactive status updates to project stakeholders
  • Document client environments to Nettech standards
  • Keep project and onboarding documentation current and complete

Requirements

What you’ll need
  • 3–5 years of hands-on experience in a Tier 2/3, proactive, or professional services engineering role
  • MSP experience strongly preferred
  • Strong working knowledge of Microsoft 365, Entra ID, Intune, and Defender
  • Hands-on experience with SonicWall and Ubiquiti UniFi platforms
  • Experience working in ConnectWise Manage and/or ConnectWise Sell
  • Exceptional communication skills
  • Ability to manage a high-volume queue while maintaining quality, accuracy, and attention to detail
  • Comfortable in a fast-paced environment requiring frequent context switching
  • Self-motivated with the ability to prioritize and execute independently
  • Reliable personal transportation
  • Willingness to travel regularly to the Shreveport and Little Rock markets
  • Microsoft role-based certifications preferred, including MS-900, MD-102, and AZ-104
  • CompTIA Network+ or Security+ preferred
  • SonicWall SNSA or SNSPE preferred
  • Ubiquiti UEWA or UENP preferred

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401k with matching
  • Responsible time off plan
  • Growth and learning initiatives
  • Employee benefits
  • Career paths and professional development opportunities