Senior Manager of Implementation Success

New Classrooms

. Partner with schools and districts in New York City to help them understand data and strengthen implementation strategies .

Posted 10/2/2026full-timeRemote • New York • United StatesSenior💰 $92,000 - $98,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management and data analysis skills to support K–12 education partners in New York City. Proficient in building relationships and facilitating data-driven conversations to enhance educational outcomes.

Highest-signal resume keywords

K–12 Education ExperienceData Analysis and InterpretationProject Management SkillsGoogle Workspace ProficiencyBilingual English and Spanish

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data VisualizationData ReportingImplementation StrategiesClassroom Co-ObservationsTechnical Support

Soft Skills

Clear CommunicationRelationship BuildingAttention to DetailAbility to Juggle Multiple PrioritiesEngaging Presentation Skills

Tools & Technologies

Google SheetsExcelQuickSightTableauLooker

Industry Keywords

EdtechPartner-Facing ImplementationCustomer SuccessData CoachingEquity and Access

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Partner with schools and districts in New York City to help them understand data and strengthen implementation strategies
Participate in partner meetings, data reviews, and check-ins
Support program onboarding and rollout for new partners
Share strong implementation stories and examples with the broader team and partner network
Conduct school visits, classroom co-observations, and coaching sessions with instructional and professional learning teams
Gather feedback to improve tools, supports, and data reporting
Bridge partners and internal teams to troubleshoot issues and ensure a high-quality user experience
Prepare and share data reports and visual presentations highlighting engagement, usage, and impact
Translate complex data into clear insights and actionable recommendations
Collaborate with data and product teams to ensure accurate and consistent reporting
Maintain templates, dashboards, and reporting processes
Manage 10–20 single-school accounts
Support key district accounts managed by Senior Directors of Implementation Success
Support program operations, including rostering, setup, and ongoing technical and instructional support
Lead and coordinate special projects such as reporting tools, data storytelling initiatives, and process improvements
Collaborate across Insights & Analytics, Education Solutions, and Product teams
Track project timelines and deliverables

Requirements

What you’ll need

Candidates must reside in the New York City metro area
6+ years of experience in K–12 education, edtech, or a related field
Experience working in schools, ideally as a teacher, instructional coach, or school/district support role
Willingness to travel frequently across New York City's five boroughs
Ability and desire to travel occasionally, up to 10%, to support in-person engagement with partners nationally
Strong ability to analyze, interpret, and communicate data in accessible and relevant ways for educators
Excellent project management skills and attention to detail
Ability to juggle multiple priorities
Clear and engaging communication skills
Ability to build and maintain relationships with diverse partners
Proficiency with Google Workspace, Excel, Google Sheets, and presentation tools
Experience with data visualization platforms such as QuickSight, Tableau, Looker, or Google Data Studio is a plus
Deep commitment to equity, access, and supporting educators in improving student outcomes
Experience in a partner-facing implementation, customer success, or data coaching role
Comfort facilitating data conversations with teachers or administrators
Bilingual English and Spanish preferred
Valid U.S. work authorization that does not require visa sponsorship, now or in the future
Alignment with the organization's core values: Prioritize People, Initiate and Innovate, Lifelong Learning, Creative Collaboration, Purposeful Partnerships, and Considered Confidence

Benefits

Comp & perks

Rich medical, dental, and vision insurance
41 paid days off per year (prorated for the period in which you work)
Paid parental leave
Professional development budget
Quarterly cell phone subsidy
Fully remote work from home
Occasional travel for in-person get-togethers and off-sites