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Junior Program Associate – NEA
New Energy Nexus. Manage learner coordination throughout the training lifecycle, from registration and onboarding through course completion and offboarding .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and coordination skills to manage multiple training cohorts and schedules effectively. Proficient in learner support, technical assistance, and communication across various platforms, ensuring a seamless training experience.
Highest-signal resume keywords
Event CoordinationLearner Management System (LMS) ExperienceFluent in Cebuano, Tagalog, and EnglishProficient in Google Workspace and Microsoft OfficeAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Event CoordinationLearner Management System (LMS) ExperienceProject ManagementReport PreparationTraining Program Documentation
Soft Skills
PatienceEmpathyOrganizational SkillsCommunication Skills
Tools & Technologies
Google WorkspaceMicrosoft OfficeZoomGoogle MeetMessenger
Industry Keywords
Training Lifecycle ManagementHybrid Work EnvironmentSolar/Renewable Energy ConceptsProgram Management Tools
About the role
Key responsibilities & impact- Manage learner coordination throughout the training lifecycle, from registration and onboarding through course completion and offboarding
- Serve as the primary point of contact for learners across online and offline training programs
- Provide first-level administrative and technical support for course access, LMS navigation, registration, and platform-related concerns
- Respond to learner inquiries via email, phone, and chat
- Assist with program registration, course selection, and technical platform navigation
- Identify participation or completion barriers and coordinate appropriate support
- Support and host online and in-person training sessions, including participant coordination, attendance, technical setup, announcements, and instructor coordination
- Provide logistical and learner coordination support during hands-on practical training, including attendance, learner requirements, safety/PPE compliance, materials, and training partner/instructor coordination
- Record and monitor learner payments and payment status, coordinate payment follow-ups, and maintain accurate payment records
- Assist in developing and updating training program documentation
- Support engagement with existing and prospective training partners, including scheduling, onboarding documentation, and follow-up
- Support NEA marketing and outreach activities, including lead coordination, webinars, workshops, and public events
Requirements
What you’ll need- Bachelor's degree or equivalent relevant experience
- High level of patience and empathy
- Attention to detail and ability to meet deadlines
- Strong organizational and coordination skills, with ability to manage multiple cohorts, schedules and tasks simultaneously
- Good written and verbal communication
- Fluent in Cebuano, Tagalog and English
- Proficient in Google Workspace, Microsoft Office, Zoom, Google Meet, Messenger, or similar tools
- Willing to support occasional in-person activities and events as part of a hybrid work arrangement
- Able to work independently while collaborating effectively with different program teams
- Base location is either in Visayas or Mindanao
- Familiarity with basic solar/renewable energy concepts
- Experience working with LMS platforms
- At least one year of experience coordinating events or training activities; fresh graduates with relevant internship or volunteer experience may also be considered
- Familiarity with project management, CRM, database, registration, or other program management tools
- Experience preparing reports, presentations, meeting documentation, event materials, or communications materials
- Experience working in a hybrid or remote environment
Benefits
Comp & perks- Medical coverage
- Paid time off
- Paid holidays in accordance with New Energy Nexus’ benefits and policies for employees in the Philippines
- Mostly virtual work arrangement
- Occasional domestic travel for physical events