Pre-Filing Paralegal Specialist

New Frontier Immigration Law

. Conduct onboarding calls, welcome new clients, gather background information, and explain the onboarding process without providing legal advice .

Posted 10/8/2026full-timeRemote • MexicoMid-LevelSenior💰 MX$26,000 - MX$30,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and time management skills while managing multiple priorities in a fast-paced environment. Proficient in client communication, bilingual in English and Spanish, and experienced in immigration legal support processes.

Highest-signal resume keywords

Bilingual English/SpanishCase Management Systems ProficiencyImmigration Legal Support ExperienceFilevine ExperienceFOIA Processing Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Document TranslationClient OnboardingEvidence CollectionContract ReviewTask Documentation

Soft Skills

Strong OrganizationTime ManagementCalm CommunicationEmpathyAttention to Detail

Tools & Technologies

FilevineHubSpotMonday.comOutlookTeams

Industry Keywords

Immigration SupportFamily-Based ProcessesHumanitarian ProcessesT VisaU Visa

About the role

Key responsibilities & impact

Conduct onboarding calls, welcome new clients, gather background information, and explain the onboarding process without providing legal advice
Maintain consistent client communication, provide timely updates, and follow up on outstanding documents, questionnaires, signatures, photos, and records
Translate client documents and assist with Spanish/English interpretation during calls
Open new client matters in Filevine and ensure client profiles are accurate
Review contracts, HubSpot information, intake notes, and prior communications before onboarding
Collect, review, organize, rename, and upload client evidence
Request, track, and process government evidence, including FOIA and background requests, according to firm training
Prepare case notes, task updates, and next-step documentation in Filevine
Identify missing information, urgent issues, and complex client questions requiring attorney or paralegal review
Coordinate with paralegals, attorneys, reception, sales, finance, and other departments
Support the handoff of cases to the paralegal team after onboarding and evidence collection are complete
Communicate with clients calmly, respectfully, and empathetically during stressful or sensitive situations

Requirements

What you’ll need

Strong organization and time management skills; ability to handle multiple priorities and a heavy caseload
Deep focus on accuracy when following processes and documenting case work
Comfort with process changes, shifting priorities, and fast-paced environments
Proficiency with case management systems, calendars, email, Teams, and spreadsheets
English/Spanish bilingual skills are highly preferred for client communication, interpretation, and document translation
Clear understanding of the difference between administrative/legal support and giving legal advice
Prior experience in immigration legal support is a plus
Familiarity with family-based, humanitarian, consular processes, T Visa, U Visa, VAWA, AOS, or similar case types
Experience requesting or processing FOIAs, FBI background checks, police records, or court records
Experience using Filevine, HubSpot, Monday.com, Outlook, or Teams is highly advantageous

Benefits

Comp & perks

Full-time, long-term remote contract position
Net compensation of $26,000 to $30,000 MXN depending on experience
M-F 9am to 6pm Arizona Time
Opportunity to work alongside a high-performing, fast-growing US immigration law firm
Supportive, mission-driven team culture that values professional growth