Patient Access Representative

New Jersey Urology, LLC

. Greet and assist patients and visitors promptly, courteously, and professionally .

Posted 11/2/2026full-timeEdison • New Jersey • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient reception, including check-in and checkout processes, while ensuring HIPAA compliance and maintaining confidentiality. Exhibits strong communication skills and the ability to effectively manage patient inquiries and insurance verification.

Highest-signal resume keywords

EMR Systems ExperiencePatient Check-In And CheckoutHIPAA ComplianceVerbal And Written Communication SkillsProblem-Solving Ability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Chart ReviewInsurance VerificationDocument ScanningPayment CollectionComputer Information Systems Knowledge

Soft Skills

Professional InteractionPositive AttitudeCustomer Service Orientation

Certifications & Qualifications

High School Diploma

Industry Keywords

Medical PracticeHealth Insurance OrganizationConfidentialityPatient AssistanceLocal Travel

About the role

Key responsibilities & impact

Greet and assist patients and visitors promptly, courteously, and professionally
Receive and answer incoming telephone calls
Cross-train in all aspects of reception to provide coverage
Handle patient check-in and checkout
Address appointment times, patient requests, and general inquiries
Review patient charts for accuracy and required information before appointments
Scan and sort documents within the EMR system
Verify and update patient insurance information
Collect patient payments
Perform other assigned duties
Travel primarily locally during the business day and to other clinics as needed

Requirements

What you’ll need

High School Diploma
One year of experience working in a medical practice or in a health insurance organization
Excellent verbal and written communication skills
Prior use of EMR systems preferred
Ability to travel to other clinics as needed
Professional and positive interaction with patients, colleagues, managers and executive team
HIPAA compliance and strict confidentiality
Ability to solve practical problems and interpret written, oral, diagram, or schedule instructions
Thorough knowledge of computer information systems
Ability to meet the listed physical demands, including frequently lifting/moving up to 10 pounds and occasionally up to 25 pounds

Benefits

Comp & perks

Comprehensive medical, dental and vision plans
HSA / FSA
401(k) matching
Employee Assistance Program (EAP)
Competitive compensation