Patient Access Representative

New Jersey Urology, LLC

. Greet patients and visitors promptly, courteously, and helpfully .

Posted 10/6/2026full-timeUnited StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient check-in and checkout processes, effective communication, and EMR system management. Capable of handling patient inquiries and maintaining accurate patient records in a professional office environment.

Highest-signal resume keywords

Patient Check-In And CheckoutEMR System ManagementVerbal And Written Communication SkillsMedical Practice ExperienceInsurance Verification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Chart ReviewDocument Scanning And SortingPayment CollectionComputer Information Systems KnowledgeProblem Solving

Soft Skills

Customer ServiceInterpersonal Skills

Tools & Technologies

EMR SystemsComputersPhonesPhotocopiersFax Machines

Certifications & Qualifications

High School Diploma

Industry Keywords

Medical PracticeHealth Insurance Organization

About the role

Key responsibilities & impact

Greet patients and visitors promptly, courteously, and helpfully
Handle patient check-in and checkout processes
Answer calls about appointment times, patient requests, and general inquiries
Review patient charts for accuracy before appointments and ensure required physician information is included
Scan and sort documents within the EMR system
Verify and update patient insurance information
Collect patient payments
Cross-train in all aspects of reception to provide coverage
Perform other assigned duties
Travel primarily locally during the business day
Work in a professional office environment using computers, phones, photocopiers, filing cabinets, and fax machines

Requirements

What you’ll need

High School Diploma
One year of experience working in a medical practice or in a health insurance organization
Excellent verbal and written communication skills
Prior use of EMR systems preferred
Ability to travel to other clinics as needed
Ability to solve practical problems and deal with a variety of concrete variables where limited standardization exists
Ability to interpret written, oral, diagram, or schedule instructions
Thorough knowledge of computer information systems
Ability to frequently stand, walk, sit, use hands, reach, stoop, kneel, crouch, crawl, talk, and hear
Ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

Benefits

Comp & perks

Comprehensive medical, dental, and vision plans
HSA / FSA
401(k) matching
Employee Assistance Program (EAP)
Competitive compensation