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New Moms

Housing Coach

New Moms

. Provide individualized, trauma-informed coaching and case management to approximately 18 families .

Posted 9/16/2026full-timeOak Park • Illinois • United StatesMid-LevelSenior💰 $49,000 - $51,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in trauma-informed coaching and case management, with a focus on housing stability, education, and family well-being. Proficient in conducting assessments, developing service plans, and maintaining participant documentation while effectively coordinating with community resources.

Highest-signal resume keywords
Trauma-Informed CoachingCase ManagementIM+CANS CertificationCommunity Resource CoordinationParticipant Engagement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Assessment DevelopmentService Plan CreationDocumentation ManagementCrisis InterventionHousing Transition Support
Soft Skills
CommunicationEmpathyTeam CollaborationSupervision
Tools & Technologies
Case Management SoftwareDigital Tools
Certifications & Qualifications
IM+CANS Certification
Industry Keywords
Housing StabilityFamily Well-BeingEviction PreventionCrisis SituationsVolunteer Supervision

About the role

Key responsibilities & impact
  • Provide individualized, trauma-informed coaching and case management to approximately 18 families
  • Support goals related to housing stability, education, employment, and family well-being
  • Conduct assessments, develop service plans, complete IM+CANS updates, and maintain participant documentation
  • Conduct regular in-person home visits
  • Support families through housing transitions, eviction prevention, crisis situations, and other challenges
  • Connect participants with community resources and coordinate services with internal and external partners
  • Build participant engagement and community through monthly house meetings, activities, and supportive communication
  • Participate in the Housing team’s rotating on-call schedule for after-hours emergencies
  • Maintain IM+CANS certification and participate in the New Moms Coaching Model and professional development
  • Participate in staff meetings, agency initiatives, and workgroups
  • Supervise volunteers or interns as assigned
  • Maintain timely communication and uphold New Moms’ values and service model

Requirements

What you’ll need
  • Bachelor’s in social work, psychology, counseling, or similar field; OR Bachelor’s in other field + 2 years clinical/human service experience; OR high school diploma + 5 years clinical or human service experience
  • At least 1 year experience in a similar role preferred
  • Valid driver’s license, daily access to a car, and insurance required
  • Comfort using digital tools and case management software
  • Ability to work one evening per week; occasional weekends
  • Ability to sit/stand for up to 8 hours, walk stairs, and lift up to 30–40 lbs (or perform with reasonable accommodation)
  • Maintain IM+CANS certification
  • Ability to manage participant needs, deadlines, and documentation requirements

Benefits

Comp & perks
  • Medical insurance with generous employer contribution
  • Dental and vision insurance
  • Flexible Spending Account (FSA)
  • Short-term disability, long-term disability, and life insurance – 100% employer-paid
  • Employee Assistance Program (EAP) for free counseling and resources
  • Generous paid time off
  • 15 paid holidays
  • Half days on Fridays during the summer
  • 403b retirement plan with employer match
  • Pre-tax transportation benefits
  • Professional development opportunities
  • Discounts on Bright Endeavors products
  • Free spiritual direction services