EDI Coordinator

New Pig

. Coordinate end-to-end EDI onboarding for new customers and suppliers, including requirements gathering, transaction volumes, timing expectations, testing, and production readiness .

Posted 9/19/2026full-timeRemote • Pennsylvania • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in EDI onboarding, business systems integration, and project coordination, with a strong focus on communication and problem-solving across multiple teams. Proficient in managing vendor relationships and ensuring compliance with service level agreements while maintaining operational efficiency.

Highest-signal resume keywords

EDI Onboarding CoordinationBusiness Systems IntegrationProject ManagementAnalytical Troubleshooting SkillsVendor Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

EDI ConceptsB2B Transaction FlowsERP SystemsEDI Transactions (850, 855, 856, 810, 997/999)AS2 CommunicationSFTPHTTPSAPIsX12 StandardsEDIFACT Standards

Soft Skills

Written CommunicationVerbal CommunicationOrganizationProcess ManagementAnalytical Skills

Tools & Technologies

Project Management ToolsTicketing SystemsCollaboration Platforms

Industry Keywords

Supply Chain TechnologyManufacturingDistributionRetailBusiness Operations

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Coordinate end-to-end EDI onboarding for new customers and suppliers, including requirements gathering, transaction volumes, timing expectations, testing, and production readiness
Translate business requirements into clear scope and technical requests for the EDI provider and other technical resources
Coordinate user acceptance testing and validate transactions before production deployment
Communicate timelines, risks, roadblocks, and status updates among partners, internal teams, and the vendor
Submit, prioritize, track, and follow up on vendor requests, incidents, enhancements, and partner implementations
Hold the EDI provider accountable for timelines and service levels; escalate missed commitments, recurring issues, SLA breaches, or business-impacting delays
Identify recurring issues and work with the EDI provider and internal teams on durable solutions
Monitor day-to-day EDI transaction processing and identify failed, rejected, delayed, or incomplete transactions
Coordinate investigation and resolution of EDI issues involving customers, suppliers, internal systems, and the EDI provider
Communicate business-impacting issues and resolution updates to stakeholders
Serve as primary point of contact for customers and suppliers regarding EDI implementations, operational issues, and transaction questions
Maintain partner requirements, implementation status, contacts, transaction types, and documentation
Collaborate with Finance, Supply Chain, Customer Service, Sales, IT, and other teams on business requirements and transaction flows
Coordinate changes involving ERP, order management, warehouse, shipping, invoicing, and other connected systems
Participate in business systems and integration projects involving EDI
Create and maintain EDI process documentation, requirements, implementation records, SOPs, troubleshooting procedures, and support documentation
Maintain an inventory of active trading partners, transaction types, volumes, implementation dates, incidents, failures, implementations, and vendor requests
Monitor trends and recurring issues and recommend process, monitoring, support, documentation, and vendor-management improvements
Provide leadership reporting on implementations, SLA performance, incidents, vendor accountability, reliability, efficiency, and operational risk

Requirements

What you’ll need

1-2 years of professional experience in EDI, business systems, ERP/order management, supply chain technology, B2B integration, business operations, or a related field
Working knowledge of EDI concepts, business-to-business transaction flows, and how EDI data moves through enterprise systems
Ability to coordinate technology implementations, system changes, integrations, or trading partner onboarding
Experience interfacing with third-party technology vendors, managed service providers, or outsourced technical resources
Strong analytical and troubleshooting skills; ability to investigate issues systematically and coordinate resolution across multiple teams
Familiarity with enterprise systems such as ERP, order management, warehouse management, or supply chain software and the flow of business data through them
Strong project coordination, organization, written and verbal communication, documentation, record-keeping, and process-management skills
Experience working with a managed EDI service provider or ASP platform
Familiarity with EDI transactions: purchase orders (850), purchase order acknowledgments (855), advance ship notices (856), invoices (810), and functional acknowledgments (997/999)
Familiarity with EDI communication methods such as AS2, SFTP, HTTPS, or APIs and transaction standards including X12 and EDIFACT
Experience in manufacturing, distribution, retail, or supply chain environments
Experience with process improvement, workflow automation, business systems projects, project-management tools, ticketing systems, or collaboration platforms
No VISA sponsorships for this role

Benefits

Comp & perks

Equal Opportunity Employer
Reasonable accommodation during the application process