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New Relic

Associate IT Infrastructure Engineer

New Relic

. Build and operate network infrastructure supporting the global workforce .

Posted 10/15/2026full-timeRemote • United StatesJuniorMid-Level💰 $95,000 - $119,000 per yearWebsite

Tech Stack

Tools & technologies
AnsibleDNSJavaScriptPythonSwitchingTCP/IPTerraform

About the role

Key responsibilities & impact
  • Build and operate network infrastructure supporting the global workforce
  • Deploy AI tools and platforms to improve company efficiency
  • Design, deploy, and manage Meraki infrastructure across global offices using the Meraki Dashboard and APIs
  • Troubleshoot Wi-Fi, switching, VLAN, DHCP, DNS, and connectivity issues
  • Manage ISP relationships, circuit procurement, installations, renewals, SLAs, outage escalation, and domain performance tracking
  • Plan and execute office network builds, moves, and refreshes with Facilities and Security
  • Operate Zero Trust and network security infrastructure, including Cloudflare Zero Trust/WARP, VPN, and firewall policies
  • Monitor network health and capacity, respond to incidents, and drive root-cause fixes
  • Maintain architecture diagrams, IP plans, runbooks, and SOPs
  • Deploy and administer Gemini Enterprise, Claude, and related enterprise AI tools
  • Build AI-powered automations reducing manual work across IT and business teams
  • Enforce AI usage controls, data protection, DLP, audit logging, and access policies
  • Evaluate AI tools and vendors, run pilots, and recommend adoption based on measurable impact
  • Build integrations and automation with scripts and APIs
  • Act as an escalation point for complex network and infrastructure issues
  • Participate in a global on-call rotation
  • Partner with Security, Compliance, Facilities, IT Support, and Engineering teams
  • Lead projects and help shape the technical roadmap

Requirements

What you’ll need
  • 2 years of experience in network, infrastructure, or IT engineering
  • Strong networking knowledge: TCP/IP, DNS, DHCP, VLANs, routing, TLS, VPN, proxy, and firewall
  • Proven troubleshooting skills
  • Hands-on experience managing Meraki or comparable enterprise network infrastructure
  • Experience working with ISPs and carriers, including circuit management and outage escalation
  • Hands-on experience with enterprise AI or LLM platforms, including administration or integration work
  • Proficiency in Python, Bash, JavaScript, or another scripting/programming language
  • Experience building against REST APIs
  • Understanding of AI data security principles, including data classification, DLP, and least privilege
  • Strong critical thinking and structured problem-solving skills
  • Clear written and verbal communication, including documenting designs and teaching others
  • Ability to work independently and collaboratively across teams
  • Visa sponsorship is not available; candidates must satisfy applicable work authorization requirements
  • Identity and employment eligibility verification required
  • Criminal background check required
  • Bonus: Cisco Meraki certification (CMNA), CCNA, or Network+
  • Bonus: Experience with SD-WAN design and multi-site network management
  • Bonus: Experience with Cloudflare Zero Trust, DLP, or CASB tooling
  • Bonus: Experience with MCP, prompt engineering, or LLM APIs
  • Bonus: Experience with Terraform, Ansible, n8n, or similar infrastructure-as-code/workflow automation tools
  • Bonus: Experience supporting SOX or similar compliance controls
  • Bonus: Experience administering Google Workspace, Slack, or Atlassian
  • Bonus: Experience running AI adoption programs, training, or internal enablement

Benefits

Comp & perks
  • Corporate bonus plan
  • Healthcare benefits
  • Dental benefits
  • Vision benefits
  • Parental leave and planning
  • Mental health benefits
  • 401(k) plan and match
  • Flex time-off
  • 11 paid holidays
  • Volunteer time-off
  • Flexible workforce model, including fully office-based, fully remote, or hybrid workplaces
  • Reasonable accommodation support
  • Professional and business success support