Senior Revenue Operations Manager – Order To Cash

New Relic

. Co-own and prioritize the Order-to-Cash roadmap based on core business needs and customer impact .

Posted 10/22/2026full-timeRemote • United StatesSenior💰 $1 - $2 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Expertise in Order-to-Cash processes and Revenue Operations, with a strong ability to translate business requirements into technical specifications and lead cross-functional initiatives. Proven track record in managing billing discrepancies and ensuring data integrity within high-growth B2B SaaS environments.

Highest-signal resume keywords

Order-To-Cash Roadmap ManagementRevenue OperationsCross-Functional Initiative LeadershipData Integrity MaintenanceOperational Procedure Design

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing OperationsTechnical Specification TranslationUser Acceptance TestingData AnalysisProcess Improvement

Soft Skills

Exceptional Communication SkillsDetail-OrientedStructured Problem-SolvingStakeholder Management

Industry Keywords

B2B SaaSHigh-Growth EnvironmentConsumption-Based BillingCross-Functional Collaboration

About the role

Key responsibilities & impact

Co-own and prioritize the Order-to-Cash roadmap based on core business needs and customer impact
Translate business requirements into technical specifications for enhancements and major platform capabilities
Partner with Engineering and QA teams to deliver system capabilities
Review test plans, validate results, and coordinate cross-functional User Acceptance Testing
Design, document, and continuously improve key operational procedures
Establish processes for large-scale, cross-functional launches, including new product SKUs and updated buying programs
Help stakeholders navigate customization trade-offs and create scalable solutions that drive revenue
Investigate billing and usage data discrepancies, troubleshoot edge cases, and maintain high data integrity
Report directly to the Senior Director, Revenue Operations

Requirements

What you’ll need

6 to 8+ years of hands-on experience in Finance, Business, Billing, or Revenue Operations within high-growth, consumption-based B2B SaaS environments
Demonstrated success leading complex, cross-functional initiatives from conception to delivery
Exceptional written and verbal communication skills
Ability to translate complex operational concepts for diverse audiences
Highly detail-oriented
Comfortable with numbers
Structured problem-solving approach
Visa sponsorship is not available for this position
Criminal background check required to join New Relic
Must verify identity and eligibility to work and complete employment eligibility verification
May be required to pass an export compliance assessment

Benefits

Comp & perks

Corporate bonus plan
Healthcare benefits
Dental benefits
Vision benefits
Parental leave and planning
Mental health benefits
401(k) plan and match
Flex time-off
11 paid holidays
Volunteer time-off
Flexible workforce model, including fully office-based, fully remote, or hybrid workplaces
Reasonable accommodation during the application or recruiting process