Director, HR – Culture

New York City Tourism + Conventions

. Oversee the Human Resources function, including employee relations, recruiting, talent management, benefits, compensation, compliance, performance management, employee development, and organizational culture .

Posted 10/8/2026full-timeNew York City • New York • United StatesLead💰 $145,000 - $185,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Human Resources management, including employee relations, compliance, performance management, and talent development. Proven ability to align HR strategies with organizational goals while ensuring adherence to employment laws and regulations.

Highest-signal resume keywords

10+ Years Of Human Resources ExperienceStrong Knowledge Of Employment Laws3+ Years Of Supervisory ExperienceExperience Partnering With Senior LeadershipAbility To Manage Sensitive Employee Matters

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee RelationsTalent ManagementPerformance ManagementWorkforce PlanningRecruiting OperationsCompliance ManagementHR Metrics MonitoringPayroll ProcessingEmployee DevelopmentOrganizational Culture

Soft Skills

Interpersonal CommunicationWritten CommunicationVerbal CommunicationJudgment And DiscretionRelationship Building

Tools & Technologies

HR SystemsHR SoftwareEmployee Handbook Management

Industry Keywords

Hospitality BackgroundWorkplace Safety PlanningLegislative ComplianceEmployee Engagement ProgramsForm 5500 Reporting

About the role

Key responsibilities & impact

Oversee the Human Resources function, including employee relations, recruiting, talent management, benefits, compensation, compliance, performance management, employee development, and organizational culture
Lead HR operations, policies, programs, and compliance requirements
Manage the HR team and liaise with Finance on payroll
Collaborate with Senior Staff to align HR strategies and practices with the organization’s mission, vision, core values, and business objectives
Plan, organize, and control departmental activities, goals, and objectives
Manage HR systems, software, expenses, projects, policies, procedures, communications, and employee handbook
Monitor legislative and regulatory updates and ensure employment compliance
Oversee workplace safety planning, HR metrics, records, audits, compliance reviews, and employment reporting
Partner with Payroll on semi-monthly payroll processing
Develop programs supporting employee engagement, culture, well-being, morale, productivity, and retention
Provide performance management guidance, coaching, counseling, and disciplinary advice
Develop management and employee training strategies
Administer leave of absence programs and workers’ compensation
Oversee recruiting operations, workforce planning, onboarding, compensation, benefits, surveys, renewals, claims resolution, and Form 5500 reporting

Requirements

What you’ll need

10+ years of progressive Human Resources experience
Hospitality background preferred but not required
3+ years of supervisory experience
Strong knowledge of applicable federal, New York State, New York City, and other state employment laws and regulations, including requirements applicable to employees working remotely in other jurisdictions
Strong interpersonal, written, and verbal communication skills
Ability to build relationships, navigate cross-functional teams, and communicate effectively with employees at all levels
Strong judgment and discretion
Ability to manage sensitive and confidential employee and organizational matters
Ability to manage multiple priorities, projects, and deadlines in a fast-paced environment while maintaining accuracy and attention to detail
Experience partnering with senior leadership on organizational strategy, workforce planning, and culture initiatives
Must be authorized to work for any employer in the U.S.
Must not require employment visa sponsorship

Benefits

Comp & perks

Hybrid schedule: minimum of 3 days in-office (Tues/Wed required + 1 flex day); Fridays remote
PTO days
Up to 12 paid company holidays, plus extended Winter Break
1 floating holiday per year, front-loaded
Premium medical, dental, and vision plans
HRA and DCA
Retirement savings plan
Professional development opportunities
Quarterly cell phone credit
Monthly transit/commuter allowance