Academic Appointment Specialist

New York University Tisch School of the Arts

. Deliver a superior new hire experience for academic populations, including full-time faculty and adjunct faculty .

Posted 10/28/2026full-timeNew York City • New York • United StatesJuniorMid-Level💰 $77,000 - $84,999 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in onboarding operations and customer service, ensuring compliance and accuracy in faculty lifecycle data management. Proficient in maintaining data integrity while effectively collaborating with diverse populations and managing sensitive situations.

Highest-signal resume keywords

Bachelor's Degree2+ Years Customer Service ExperienceOnboarding OperationsWorkday HRIS KnowledgeStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data MaintenancePre-Employment ProcessesFaculty Lifecycle Data ReportingProblem SolvingTime Management

Soft Skills

Interpersonal SkillsTeam CollaborationAttention to DetailDiplomacyMultitasking

Tools & Technologies

Workday HRISService Request Management ToolsOffice Productivity ToolsWeb-Based Applications

Industry Keywords

Higher EducationUniversity HR PoliciesShared Services Environment

About the role

Key responsibilities & impact

Deliver a superior new hire experience for academic populations, including full-time faculty and adjunct faculty
Provide high-level customer service throughout the pre-employment onboarding process
Ensure completion and accuracy of pre-employment processes and forms according to policies and guidelines
Maintain data integrity
Interact with new hires, school/unit points of contact, Human Resources, and other University areas to ensure seamless onboarding
Ensure accuracy and compliance with faculty lifecycle data gathering and reporting

Requirements

What you’ll need

Bachelor's Degree or equivalent
2+ years relevant experience in customer service, data maintenance, onboarding operations, or equivalent combination of education and work experience
Ability to work in a team environment
Ability to administer business processes and requests consistently with general supervision
Ability to assess problems and promptly resolve or identify appropriate teams to resolve
Strong oral and written communication skills
Strong interpersonal skills and ability to collaborate across the University
Strong time management and attention to detail
Ability to manage individual assignments
Ability to handle sensitive situations and maintain confidentiality
Ability to creatively and logically solve problems and multitask effectively
Ability to be tactful and diplomatic when dealing with difficult issues and/or diverse populations
Preferred: 2+ years of experience in a shared services environment
Preferred: Knowledge of the Workday HRIS system, faculty information systems, and reporting environment
Preferred: Understanding of University HR and NYU policies and procedures
Preferred: Working knowledge of service request management tools
Preferred: Working knowledge and use of office productivity tools and web-based applications

Benefits

Comp & perks

Equal opportunity employment
Green campus and carbon-neutrality initiatives