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New York University Tisch School of the Arts

Customer Service Representative

New York University Tisch School of the Arts

. Provide front line customer service for the College of Dentistry to patients, visitors, students, faculty administrators and staff .

Posted 10/19/2026full-timeNew York City • New York • United StatesJunior💰 $36 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while providing information and assistance in a fast-paced healthcare environment. Proficient in operating office equipment and basic word processing applications to support daily operations.

Highest-signal resume keywords
Customer Service SkillsOffice ExperienceFast-Paced Environment PrioritizationBasic Office Equipment OperationWord Processing Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Excellent CommunicationProblem-Solving
Certifications & Qualifications
High School Diploma
Industry Keywords
Healthcare SettingPatient CareWay-FindingClinic PoliciesAppointments

About the role

Key responsibilities & impact
  • Provide front line customer service for the College of Dentistry to patients, visitors, students, faculty administrators and staff
  • Provide patients and visitors with information and assist with way-finding
  • Answer telephones, screen calls and take messages
  • Respond to routine inquiries
  • Provide information regarding clinic hours, appointments, general clinic policies and procedures, patient care center locations, programs and events
  • Consult with supervisors or others as needed on more complex issues

Requirements

What you’ll need
  • High School Diploma or equivalent High School diploma or equivalent combination
  • 1+ years 6 months of office experience providing customer service
  • Excellent customer services skills
  • Ability to prioritize in a fast-paced environment
  • Ability to operate basic office equipment (personal computer, photocopy/fax machine)
  • Proficiency with basic word processing applications
  • Preferred: 1 year experience working in healthcare setting