Customer Service Representative

New York University Tisch School of the Arts

. Provide front line customer service for the College of Dentistry to patients, visitors, students, faculty, administrators and staff .

Posted 10/19/2026full-timeNew York City • New York • United StatesJunior💰 $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while providing assistance and information to patients, visitors, and staff in a fast-paced environment. Proficient in operating office equipment and basic word processing applications to support daily operations.

Highest-signal resume keywords

Customer Service SkillsOffice ExperienceAbility To PrioritizeBasic Office Equipment OperationWord Processing Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Friendly CommunicationCourteous ResponsesEfficient Problem-Solving

Tools & Technologies

Personal ComputerPhotocopy MachineFax Machine

Industry Keywords

Patient CareWay-FindingClinic PoliciesAppointmentsCustomer Interaction

About the role

Key responsibilities & impact

Provide front line customer service for the College of Dentistry to patients, visitors, students, faculty, administrators and staff
Welcome and assist patients, visitors and guests and direct them to the appropriate person or location
Provide friendly, courteous and efficient responses and serve as a source of information to the NYU Dentistry community
Provide patients and visitors with information and assist with way-finding
Answer telephones, screen calls and take messages
Respond to routine inquiries regarding clinic hours, appointments, clinic policies and procedures, patient care center locations, programs and events
Consult with supervisors or others as needed on more complex issues

Requirements

What you’ll need

High School Diploma or equivalent
1+ years 6 months of office experience providing customer service
Excellent customer services skills
Ability to prioritize in a fast-paced environment
Ability to operate basic office equipment (personal computer, photocopy/fax machine)
Proficiency with basic word processing applications

Benefits

Comp & perks

Union representation through Local 3882 - Union of Clerical, Administrative and Technical Staff (UCATS)
Base pay of USD $36.300 per hour