Customer Service Representative

New York University Tisch School of the Arts

. Provide front line customer service for the College of Dentistry to patients, visitors, students, faculty, administrators and staff .

Posted 10/19/2026full-timeNew York City • New York • United StatesJunior💰 $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while providing information and assistance in a fast-paced healthcare environment. Proficient in operating office equipment and basic word processing applications to support daily operations.

Highest-signal resume keywords

Customer Service SkillsOffice ExperienceAbility To PrioritizeBasic Office Equipment OperationWord Processing Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Office ExperienceWord Processing Proficiency

Soft Skills

Excellent Customer Service SkillsAbility To Prioritize

Tools & Technologies

Personal ComputerPhotocopy MachineFax Machine

Certifications & Qualifications

High School Diploma

Industry Keywords

Healthcare SettingPatient Care CenterClinic PoliciesWay-Finding

About the role

Key responsibilities & impact

Provide front line customer service for the College of Dentistry to patients, visitors, students, faculty, administrators and staff
Provide patients and visitors with information and assist with way-finding
Answer telephones, screen calls and take messages
Respond to routine inquiries
Provide information regarding clinic hours, appointments, general clinic policies and procedures, patient care center locations, programs and events
Consult with supervisors or others as needed on more complex issues

Requirements

What you’ll need

High School Diploma or equivalent High School diploma or equivalent combination
1+ years 6 months of office experience providing customer service
Excellent customer services skills
Ability to prioritize in a fast-paced environment
Ability to operate basic office equipment (personal computer, photocopy/fax machine)
Proficiency with basic word processing applications
Preferred: 1 year experience working in healthcare setting

Benefits

Comp & perks

Union representation through Local 3882 - Union of Clerical, Administrative and Technical Staff (UCATS)