Customer Service Representative

New York University Tisch School of the Arts

. Provide front line customer service for the College of Dentistry to patients, visitors, students, faculty, administrators and staff .

Posted 10/19/2026full-timeNew York City • New York • United StatesJunior💰 $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and the ability to effectively communicate with diverse individuals in a fast-paced environment. Proficient in operating office equipment and basic word processing applications to support administrative tasks.

Highest-signal resume keywords

Customer Service SkillsOffice ExperienceFast-Paced Environment PrioritizationBasic Word Processing ProficiencyHealthcare Setting Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Office ExperienceBasic Word Processing ProficiencyCustomer Service Skills

Soft Skills

Ability To PrioritizeEffective Communication

Tools & Technologies

Personal ComputerPhotocopy MachineFax Machine

Industry Keywords

Healthcare SettingPatient Care CenterClinic PoliciesWay-Finding

About the role

Key responsibilities & impact

Provide front line customer service for the College of Dentistry to patients, visitors, students, faculty, administrators and staff
Provide patients and visitors with information and assist with way-finding
Answer telephones, screen calls and take messages
Respond to routine inquiries
Provide information regarding clinic hours, appointments, general clinic policies and procedures, patient care center locations, programs and events
Consult with supervisors or others on more complex issues

Requirements

What you’ll need

High School Diploma or equivalent High School diploma or equivalent combination
1+ years 6 months of office experience providing customer service
Excellent customer services skills
Ability to prioritize in a fast-paced environment
Ability to operate basic office equipment, including a personal computer and photocopy/fax machine
Proficiency with basic word processing applications
Preferred: 1 year experience working in a healthcare setting

Benefits

Comp & perks

Base hourly pay of USD $36.300
Union-represented position under Local 3882 - Union of Clerical, Administrative and Technical Staff (UCATS)