Financial Aid Counselor

New York University Tisch School of the Arts

. Provide service and advising to applicants, admitted and current students, families, and community members on the New York campus .

Posted 10/3/2026full-timeNew York City • New York • United StatesJuniorMid-Level💰 $77,000 - $84,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in financial aid processes, compliance with Title IV regulations, and effective communication with students and families. Proven ability to provide exceptional customer service and support in a student services environment.

Highest-signal resume keywords

Financial Aid AdvisingTitle IV ComplianceCustomer Service ExcellenceOrganizational SkillsPeopleSoft Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial Aid ProcessesStudent Eligibility CriteriaNeeds AnalysisScholarship KnowledgeFederal Financial Aid Programs

Soft Skills

Interpersonal SkillsCommunication Skills

Tools & Technologies

PeopleSoftCampus LogicImage NowIDOCService LinkCisco

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Student ServicesFinancial AidTitle IVComplianceStudent Information Systems

About the role

Key responsibilities & impact

Provide service and advising to applicants, admitted and current students, families, and community members on the New York campus
Assist through phone, email, virtual, and in-person meetings
Advise prospective, admitted, and currently enrolled students and parents on financial aid application processes
Explain University financial aid policies and procedures
Assist with resolving financial aid-related problems
Monitor, support, and contribute to a team ensuring compliance with Title IV and institutional policies and procedures

Requirements

What you’ll need

Bachelor's Degree
2+ years experience in a financial aid and/or student services environment or an equivalent combination of education and experience
Basic knowledge of available types of financial aid, scholarships, and general student eligibility criteria
Demonstrated commitment to excellent customer service
Proven organizational, interpersonal, and communication skills
Working knowledge of Title IV and institutional financial aid processes and systems
Ability to use technology and information systems, including PeopleSoft, Campus Logic, Image Now, IDOC, Service Link, and Cisco
Familiarity with Student Information Systems, needs analysis, and federal/state financial aid programs is preferred

Benefits

Comp & perks

Three-year limited-term position
Hybrid work arrangement (60% to 80% onsite)