Health Services Analyst, Insurance and Patient Accounts

New York University Tisch School of the Arts

. Develop, prepare, review and analyze student health insurance key performance indicators to inform management about trends influencing NYU’s annual $80 million health insurance renewal .

Posted 10/6/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $77,000 - $82,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in data management and analysis within a patient account and health insurance environment, with a strong focus on key performance indicators and workflow improvement strategies. Proficient in Microsoft Office Suite and skilled in effective communication and customer service.

Highest-signal resume keywords

Data ManagementKey Performance Indicator AnalysisMicrosoft Office Suite ProficiencyCustomer ServiceHealth Insurance Environment Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ManagementKey Performance Indicator AnalysisMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint

Soft Skills

Verbal CommunicationWritten CommunicationInterpersonal SkillsAnalytical SkillsProblem Solving

Certifications & Qualifications

Bachelor's Degree in BusinessBachelor's Degree in Accounting

Industry Keywords

Patient AccountsHealth InsuranceCustomer ServiceWorkflow ImprovementPolicy Interpretation

About the role

Key responsibilities & impact

Develop, prepare, review and analyze student health insurance key performance indicators to inform management about trends influencing NYU’s annual $80 million health insurance renewal
Develop, prepare, review and analyze patient accounts key performance indicators to inform management about patient collections and their influence on the Student Health Center’s model of care
Partner with SHC departmental specialists, including IT and Informatics, NYU stakeholders such as the Bursar, and external domestic and global health insurance carriers
Assure new NYU academic programs, including online programs, are appropriately integrated into the SHC’s health insurance model
Assess insurance and patient accounts processes and recommend strategies to improve performance and workflows

Requirements

What you’ll need

Bachelor's Degree in Business, Accounting or related field
3+ years of related experience in data management and in a patient account and health insurance environment
Excellent data management skill and proficiency in Microsoft Office Suite products (Excel, Word, PowerPoint, etc.)
Excellent verbal and written communication skills including the ability to influence and advocate when appropriate
Excellent interpersonal, analytical, problem solving and conflict resolution skills
Demonstrated ability to provide high-quality customer service
Ability to interpret policies and procedures to interact effectively with a diverse population at all levels and to facilitate decision making
Ability to handle multiple tasks in a high volume deadline-driven environment