IT Administrator

New York University Tisch School of the Arts

. Provide integrated information and media technology solutions for classroom, computer lab, and office spaces throughout the College of Arts & Science .

Posted 10/28/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $70,000 - $77,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing integrated information and media technology solutions, with a strong focus on diagnosing and resolving hardware and software issues. Proficient in managing network infrastructure, implementing security protocols, and overseeing technical support staff.

Highest-signal resume keywords

Bachelor's Degree3+ Years Experience Diagnosing Hardware And Software IssuesProficiency With ITIL-Aligned ApplicationsExperience Configuring Zoom RoomsKnowledge Of Apple Devices And Peripherals

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Diagnosing Hardware IssuesResolving Software ProblemsOperating System ScriptingNetwork Security ProtocolsEndpoint Device ManagementMultimedia TechnologiesComplex Zoom Meeting SetupsSecured Printing EnvironmentsApplication Lifecycle ManagementDeveloping Operating System Registries

Soft Skills

Excellent Interpersonal SkillsAbility To Communicate Technical Information

Tools & Technologies

ServiceNowPharos Printing SystemsZoom RoomsITIL-Aligned Applications

Industry Keywords

Information Technology SolutionsDesktop SupportNetwork InfrastructureMedia TechnologyTechnical Support Staff Supervision

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Provide integrated information and media technology solutions for classroom, computer lab, and office spaces throughout the College of Arts & Science
Consult with faculty and administrative staff to identify and resolve hardware and software problems
Understand technology needs, assess feasibility, and develop effective technology solutions
Develop operating system registries and write programs to modify existing applications
Enhance systems' productivity and efficiency
Oversee desktop support for CAS administrative units, including student and staff workstations
Support tutoring technology needs for the University Learning Center
Supervise student technical support workers
Manage audiovisual needs for CAS events

Requirements

What you’ll need

Bachelor's Degree
3+ years of experience diagnosing and resolving complex hardware, software, and system performance issues
Experience overseeing network infrastructure and managing enterprise systems
Experience navigating application lifecycles from deployment to retirement
Proficiency implementing network security protocols and managing endpoint devices
Proficiency with ITIL-aligned applications, specifically ServiceNow, for ticket management, asset tracking, and workflow optimization
Experience configuring, managing, and troubleshooting Zoom Rooms and complex Zoom meeting setups
Experience deploying, maintaining, and supporting secured printing environments using Pharos printing systems
Knowledge of Apple iMacs, MacBooks, iPads, devices, and peripherals
Proficiency with operating system scripting and multimedia technologies
Ability to supervise technical support staff
Excellent interpersonal skills
Ability to communicate technical information to a non-technical audience

Benefits

Comp & perks

Base salary range of USD $70,000.00 to $77,000.00
Hybrid remote work classification: 60% to 80% onsite
Equal treatment and opportunity in every aspect of recruitment and hiring