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Lead Patient Service Representative
New York University Tisch School of the Arts. Prioritize clinic activities and front desk operations in the group practice clinic .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and the ability to prioritize clinic activities while ensuring adherence to standard operating procedures. Proficient in maintaining data integrity and performing cashier duties in a fast-paced dental clinic environment.
Highest-signal resume keywords
Customer Service SkillsData Integrity MaintenanceOffice Experience in Dental ClinicCashier DutiesAbility to Prioritize Work
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Integrity MaintenanceCashier DutiesKeyboardingWord ProcessingSpreadsheet ApplicationsDatabase Applications
Soft Skills
Excellent Customer ServiceAbility to Coordinate Work of OthersPrioritization Skills
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Dental Clinic OperationsStandard Operating ProceduresClerical SupportPatient RoutingHealthcare Facility Experience
About the role
Key responsibilities & impact- Prioritize clinic activities and front desk operations in the group practice clinic
- Monitor daily clinic operations according to NYU Dentistry standard operating procedures
- Act as work leader to junior clerical support staff
- Provide customer service support to dental clinic patients, including greeting and routing patients
- Maintain data integrity in AxiUm
- Perform cashier duties
- Ensure adherence to policies and procedures
- Suggest enhancements and improvements
Requirements
What you’ll need- High School Diploma or equivalent
- 3+ years of office experience in a dental clinic or related healthcare facility
- Excellent customer service skills
- Ability to prioritize own work and coordinate work of others in a fast-paced environment
- Familiarity with basic word processing, spreadsheet, and database applications
- Moderate, accurate keyboarding