Systems Analyst, Information Technology

New York University Tisch School of the Arts

. Provide technical support for implementation, operation, maintenance, and troubleshooting of school server infrastructure, endpoint management environment, and enterprise technology services .

Posted 10/8/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $77,000 - $84,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Linux Server Administration, Mobile Device Management (MDM), and Level 2 Desktop Support, while effectively collaborating with various stakeholders to enhance university-wide technology solutions. Proficient in system administration, endpoint management, and enterprise security practices within a complex computing environment.

Highest-signal resume keywords

Linux Server AdministrationMobile Device Management (MDM)Level 2 Desktop SupportActive DirectoryEndpoint Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System AdministrationSoftware DeploymentTroubleshootingVirtualizationNetworking

Soft Skills

Analytical SkillsProblem-SolvingCommunicationCustomer Service

Tools & Technologies

Windows Operating SystemMacOS Operating SystemEndpoint Management PlatformsEnterprise Security Practices

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Technical SupportDocumentationUser TrainingChange Management Procedures

Tech Stack

Tools & technologies

LinuxMacOS

About the role

Key responsibilities & impact

Provide technical support for implementation, operation, maintenance, and troubleshooting of school server infrastructure, endpoint management environment, and enterprise technology services
Assist the Systems Administrator in maintaining secure, reliable, and efficient computing systems
Perform system administration, endpoint management, software deployment, monitoring, and operational support
Serve as a technical resource for complex issues escalated from the Service Desk
Participate in documentation, user training, and continuous improvement initiatives
Partner with University departments to develop and implement university-wide technologies
Collaborate with consultants, vendors, and IT departments to resolve technical, operational, and security needs

Requirements

What you’ll need

Bachelor's Degree
3+ years relevant experience, including experience with linux server administration, Mobile Device Management (MDM) solutions, and level 2 desktop support
Equivalent combination of education accepted
Knowledge of Windows and macOS operating systems, server administration, Active Directory, endpoint management platforms, virtualization, networking, and enterprise security practices
Ability to install, configure, maintain, troubleshoot, and support server infrastructure, endpoint management solutions, hardware, software, and related technologies in a complex computing environment
Demonstrated analytical, problem-solving, scripting, communication, and customer service skills
Ability to manage multiple priorities, create technical documentation, collaborate with technical and non-technical users, and adapt to evolving technologies
Ability to follow university IT standards and change management procedures

Benefits

Comp & perks

Base salary of USD $77,000.00 to $84,700.00 per year
Hybrid remote work classification: 60% to 80% onsite
Equal treatment and opportunity in recruitment and hiring