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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing social campaigns and client relationships, with strong project management and organizational skills. Capable of translating insights into actionable recommendations while fostering collaboration among creative and production teams.
Highest-signal resume keywords
Campaign ManagementProject ManagementClient CommunicationSocial Media StrategyStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Social Media CampaignsContent AnalysisBudget TrackingTimeline ManagementCreative Coordination
Soft Skills
Confident CommunicationRelationship BuildingMentoringOrganizational Skills
Industry Keywords
Social PlatformsCreator CultureInternet TrendsIntegrated AgencyCommunity Management
About the role
Key responsibilities & impact- Act as the primary day-to-day contact for clients across assigned accounts
- Build working relationships with marketing stakeholders
- Maintain clear communication between client and internal teams
- Manage campaign delivery from brief through wrap
- Organise and track timelines, scopes and budgets
- Coordinate creative, influencer, strategy and production teams
- Ensure deliverables meet quality standards before reaching clients
- Translate social trends and formats into content ideas
- Own inbound and outbound community management
- Own content analysis and social reporting
- Track project budgets and keep work within scope
- Support forecasting, project tracking, statement-of-work development and commercial planning
- Identify opportunities to grow accounts through additional workstreams
- Ensure work is socially native and aligned with client objectives
- Support performance reporting and campaign analysis
- Translate insights into actionable client recommendations
- Mentor and support Account Executives
- Provide guidance on delivery, organisation and client communication
- Collaborate with influencer, creative, production and data teams
- Contribute to workflow improvements, agency initiatives and a positive team culture
Requirements
What you’ll need- 3–4 years’ experience in social creative or integrated agency roles
- Experience managing campaigns or workstreams across social platforms
- Strong organisational and project management skills
- Strong understanding of social platforms, creator culture, internet trends, formats and creator ecosystems
- Experience coordinating internal teams and campaign delivery
- Confident communication and stakeholder management skills
- Ability to translate creative ideas into clear deliverables and campaign outputs
- Fluency in a second language, particularly French, Spanish or German, would be a bonus but is not essential
Benefits
Comp & perks- 20 days holiday per year, including bank holidays
- NewGen reset policy providing an additional 10 holiday days off per year (post probation)
- Additional birthday day off
- Christmas closure period
- Ben Allowance: subsidised bespoke benefits package including childcare, enhanced pension, healthcare, gym, Netflix and Deliveroo
- Private healthcare after probation, including dental, vision and medical
- Enhanced maternity and paternity policy
- Enhanced policies for same-sex and non-binary couples
- Enhanced compassionate leave
- Flexible working hours
- £30 per month AI budget
- Company summer and winter social gatherings and away days
- Community days/time off to support a chosen cause
- Fully stocked kitchen
- Happy hour
- Monthly vibes and team bonding activities