Senior Account Director

NewGen

. Act as senior client lead across a portfolio of key accounts .

Posted 9/23/2026full-timeLondon • United KingdomSenior💰 £70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in managing key accounts and leading teams within social and creative agency environments, with a strong focus on commercial acumen, client relationship building, and delivering measurable business results.

Highest-signal resume keywords

10+ Years Experience In Social Agency RolesStrong Commercial AcumenAccount Growth And New Business DevelopmentTeam Management And DevelopmentSenior Stakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget NegotiationsForecastingSocial StrategyPerformance MeasurementAccount ManagementRisk ManagementClient Deliverables AlignmentThought LeadershipCampaign ManagementMulti-Market Campaigns

Soft Skills

Confident Presentation SkillsRelationship BuildingProactive Problem SolvingMentoring And Performance ManagementCollaboration

Industry Keywords

Social PlatformsCreator CultureAgency ProcessesRevenue GrowthMargin PerformanceEBITDA PerformanceInfluencer CollaborationCreative DevelopmentInsight-Led WorkAgency-Wide Initiatives

About the role

Key responsibilities & impact

Act as senior client lead across a portfolio of key accounts
Build and strengthen trusted relationships with senior marketing stakeholders
Provide commercially focused counsel on social strategy and performance
Drive proactive thinking rather than reactive servicing
Surface risks early and resolve issues at source
Own delivery across accounts from brief through to wrap
Manage scope, timelines, budgets, documentation and handovers
Champion agency processes and maintain high standards across outputs
Drive revenue, margin and EBITDA performance
Lead retainer renewals, budget negotiations and forecasting
Identify and convert growth opportunities and contribute to new business pitches
Build external profile through thought leadership and industry events
Partner with Strategy and Creative to deliver insight-led, socially native work
Ensure deliverables align with client business objectives and measurable impact
Manage, mentor and performance-manage account teams
Develop talent, succession plans, team structures and resourcing
Collaborate with influencer, creative, production and data teams
Represent the team in leadership conversations and support agency-wide initiatives

Requirements

What you’ll need

10+ years experience in social, creative or integrated agency roles
Experience leading a portfolio of large accounts or multi market campaigns
Strong commercial acumen, including retainer renewals, budget negotiations and forecasting
A track record of growing accounts and contributing to new business wins
Deep knowledge of social platforms and creator culture
Experience managing and developing teams, including people managers
Confident presentation and senior stakeholder management skills
Experience working in fast paced agency environments
Ability to translate creative ideas into measurable business results