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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and time management skills while effectively supporting account management and campaign delivery across social platforms. Capable of maintaining clear communication with clients and internal teams, contributing to a collaborative team culture.
Highest-signal resume keywords
Agency ExperienceSocial Platform Campaign SupportOrganizational SkillsClient CommunicationFluency in French, Spanish or German
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Campaign DeliveryProject TrackingBudget TrackingContent AnalysisSocial Reporting
Soft Skills
Communication SkillsCollaborationRelationship BuildingTime Management
Tools & Technologies
Project TrackersInternal Systems
Industry Keywords
Social CreativeIntegrated Agency RolesCreator CultureInternet TrendsCommunity Management
About the role
Key responsibilities & impact- Support Account Managers with day-to-day client communication
- Prepare client updates, status reports, presentations and meeting notes
- Maintain clear communication between clients and internal teams
- Build working relationships with clients and internal teams
- Support campaign delivery from brief through completion
- Track timelines, deliverables and tasks across projects
- Coordinate with creative, influencer, strategy and production teams
- Ensure assets and deliverables are prepared correctly before client sharing
- Maintain project trackers, timelines and documentation
- Support budget tracking and scope management
- Monitor campaign progress and flag risks early
- Support campaign reporting and performance tracking
- Keep internal systems and documentation accurate and current
- Translate social trends and formats into content ideas
- Support inbound and outbound community management
- Support content analysis and social reporting
- Support Account Managers and Account Directors with campaign planning and delivery
- Contribute to a positive, collaborative team culture
- Share ideas and observations from social platforms and creator culture
Requirements
What you’ll need- Around 1–2 years’ agency experience
- 1–2 years’ experience in social creative or integrated agency roles
- Experience supporting campaigns across social platforms
- Strong organisational and time management skills
- Strong understanding of social platforms, creator culture, internet trends, formats and creator ecosystems
- Confidence communicating with internal teams and supporting client communication
- Experience working in fast-paced agency environments
- Desire to grow and progress in account management
- Fluency in a second language, particularly French, Spanish or German, would be a bonus but is not essential
Benefits
Comp & perks- 20 days holiday per year, including bank holidays
- NewGen reset policy providing an additional 10 holiday days off per year after probation
- Additional birthday day off
- Christmas closure period
- Subsidised bespoke benefits package covering options such as childcare, enhanced pension, healthcare, gym, Netflix and Deliveroo
- Private healthcare after probation, including dental, vision and medical
- Enhanced maternity and paternity policy
- Enhanced policies for same-sex and non-binary couples
- Enhanced compassionate leave
- Flexible working hours
- £30 per month AI budget
- Company summer and winter social gatherings and away days
- Community days and time off to support a chosen cause
- Fully stocked kitchen
- Happy hour
- Monthly vibes and team bonding activities