Insurance and Patient Collections Specialist

Newport Healthcare

. Perform administrative tasks related to collections .

Posted 10/9/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in accounts receivable management, including collections, billing problem resolution, and customer service. Proficient in utilizing payor portals and other accounts receivable tools to effectively manage and reduce delinquency.

Highest-signal resume keywords

Accounts Receivable ManagementHigh Volume Collections ExperienceBilling Problem ResolutionCustomer Service SkillsKnowledge of Payor Portals

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CollectionsBilling AnalysisDelinquency ReductionInsurance Discrepancy ResolutionClaims Adjudication

Soft Skills

Problem SolvingCommunication

Tools & Technologies

Payor PortalsAutomated Clearing HousesExplanation of Benefits (EOBs)

Industry Keywords

Accounts ReceivableCollections ExperienceInsurance ClaimsCustomer Service

About the role

Key responsibilities & impact

Perform administrative tasks related to collections
Collect outstanding account receivables
Analyze and resolve billing problems
Reduce accounts receivable delinquency
Provide customer service regarding collection issues
Resolve insurance discrepancies and short payments
Document problems, actions, and follow-up with insurance companies until claims are fully adjudicated
Monitor and maintain assigned accounts
Reduce delinquency for assigned accounts
Initiate and resolve appeals for different insurance payers
Perform additional duties as assigned

Requirements

What you’ll need

High School diploma or GED required
College degree preferred
Three (3)–five (5) years’ high volume collections experience
Accounts Receivable knowledge/experience preferred
Knowledge of payor portals, automated clearing houses, explanation of benefits (EOBs), and other Accounts Receivable tools

Benefits

Comp & perks

Equal employment opportunities
Reasonable accommodations for individuals with disabilities during the application and hiring process