Newport Healthcare

Benefits Specialist

• Verify insurance coverage and benefits for potential admissions using Availity, Verify TX, and payer outreach when necessary
• Capture thorough and accurate information for each verification of benefits
• Input insurance data into SalesForce
• Communicate professionally and courteously over the phone
• Collaborate with team members to streamline efforts and avoid duplication
• Run biweekly reports on current census insurance coverage
• Triage urgent verifications of benefits as directed by the admissions management team

Benefits Verification Specialist

Clinical Specialist

• Serve as a trusted and reliable resource for adolescent and young adult behavioral healthcare in the community
• Identify market strategy, build and deepen professional relationships, and optimize potential opportunities to increase Newport Healthcare’s reach
• Respond immediately to service and referral inquiries and support referring professionals and families from the first call through admission, ensuring communication and care coordination
• Identify and prospect new healthcare-sector accounts to build relationships with medical professionals, increase awareness of the organization’s services, and generate new business opportunities
• Conduct face-to-face meetings with key decision makers to uncover needs, address treatment barriers, and create community partnerships
• Plan and attend facility tours, professional weekends, events for target-market decision makers, and conferences/networking events on behalf of Newport Healthcare
• Collaborate with the national team of Clinical Outreach Specialists, including weekly team calls and quarterly field rides
• Perform other duties as assigned

Clinical Outreach Specialist

• Serve as a trusted and reliable resource for adolescent and young adult behavioral healthcare in the community
• Identify market strategy, build and deepen professional relationships, and optimize opportunities to increase Newport Healthcare’s reach
• Respond immediately to service and referral inquiries and support referring professionals and families from the first call through admission
• Ensure communication and care coordination
• Identify and prospect new healthcare-sector accounts
• Build relationships with medical professionals, increase awareness of organizational services, and generate new business opportunities
• Conduct face-to-face meetings with key decision makers to uncover needs, address treatment barriers, and create community partnerships
• Plan and attend facility tours, professional weekends, events, conferences, and networking events on behalf of Newport Healthcare
• Collaborate with the national team of Clinical Outreach Specialists through weekly team calls and quarterly field rides