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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Bankruptcy Case Management, including personnel management, process improvement, and data analysis. Proficient in training staff on industry standards and internal procedures while effectively communicating with internal departments and external attorney firms.
Highest-signal resume keywords
Bankruptcy Case ManagementPersonnel ManagementProcess ImprovementData AnalysisTraining and Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Bankruptcy ExperienceMortgage Service ExperienceAnalytical SkillsOrganizational SkillsResearch Skills
Soft Skills
Communication SkillsMultitaskingGoal OrientationAttention to Detail
Tools & Technologies
Microsoft Authenticator
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Investor GuidelinesPolicies and ProceduresTeam ManagementAttorney BillingInvoice Approval
About the role
Key responsibilities & impact- Supervise a staff of multiple Bankruptcy Case Managers
- Develop and maintain up-to-date policies and procedures
- Identify areas for process improvement and help implement new processes
- Train new hires on systems of record, investor guidelines, and industry standards
- Train the team on newly implemented processes
- Use reporting to manage the team and make changes to reporting as necessary
- Handle personnel management, including coaching and annual reviews
- Act as the Bankruptcy point of contact for internal departments and attorney firms on escalated issues
- Track and analyze departmental data and report on team activities
- Assist with attorney billing and invoice approval
- Accept special tasks and assume responsibility for successfully achieving objectives
Requirements
What you’ll need- Bachelor’s degree, preferred
- 6+ years of bankruptcy or mortgage service-related experience required
- 1-2 years of management experience
- Strong analytical skills
- Strong organizational skills with attention to detail
- Strong communication skills
- Strong computer skills
- Strong research skills
- Effective multitasking and goal orientation
- Ability to work on a team or independently with minimal supervision
- Must have a smartphone meeting Company security standards with the ability to install apps such as Microsoft Authenticator
- Ability to make business decisions based on likelihood of recovery versus liability risks
Benefits
Comp & perks- Medical, dental, and vision insurance
- Health Savings Account with employer contribution
- 401(k) Retirement plan with employer match
- Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
- Adoption Assistance
- Tuition & Certification reimbursement
- Employee Mortgage Loan Program
- Newrez Employee Emergency and Disaster Fund
- 1 company-paid Volunteer Time Off day
- Matching Gifts Program - dollar-for-dollar up to $1,000
- Access to grants, nonprofit resources, and volunteer opportunities
- Employee Resource Groups (ERG)